Assistant Office Manager
About The Position
The Assistant Office Manager is an engaged leader focused on business acumen and developing a patient-focused, goal-oriented team. This role assists with daily office operations and supports the Office Manager through focused guidance and coaching. The position is with Nationwide Vision, an EyeCare Partners-affiliated practice, in Phoenix, Arizona. It is full-time and requires open availability to work any shift during the office’s operating hours: Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 4 p.m. Daily hours vary by location, and the employee may need to work earlier or later as needed; the employee will not work all listed hours.
Requirements
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- High school diploma or GED.
- Favorable background check result as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking; regular bending, stooping, and reaching; and use of hands and technology.
Nice To Haves
- Previous medical office experience.
- Previous leadership experience.
- ABO certification.
- NCLE certification.
Responsibilities
- Effectively execute the Total Patient Experience (TPE).
- Develop and maintain a good working relationship with the doctor or doctors associated with the office location.
- Enforce corporate policies and procedures.
- Motivate team members by remaining positive and communicating changes or news in a supportive and constructive way.
- Assist with day-to-day office operations, including monitoring and supporting office flow, supply inventory, and team member training, along with other duties as assigned or needed.
- Support and guide the office team toward success through focused support and coaching as directed by the Office Manager.
- Handle team member and patient questions when the Office Manager is absent.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off (PTO)
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
