Care Manager Jobs

About The Position

Requirements

• New Community Health Workers (CHWs) will be required to attend the New Jersey Department of Health, Colette Lamothe Galette Institute training and coursework.
• Candidate must be fluent with proficiency in the following language(s): Spanish and English.
• Candidate must be a resident of New Jersey.
• Must have shared life experiences in the communities they serve with shared values to support as well as become an intermediary link between health/social services and the community in order to facilitate access to services and improve the quality of service delivery system.
• Understand the impact of cultural diversity, cultural humility and cultural responsiveness training.
• Promote an environment of care, which is inclusive and respectful of every internal and external stakeholders.
• Effective problem-solving, organizational, and time management skills.
• Decision-making, priority setting, and work delegation abilities.
• Administrative/Technological skills, including Microsoft Office (Excel, Word, PowerPoint, Access), and Outlook.
• Excellent knowledge of available community services and resources.
• Ability to work independently or in groups, meet strict deadlines, and manage or direct group activities.
• Ability to attend evening and weekend meetings.
• Strong communication and interpersonal skills.
• Comfortable with public speaking and facilitating events in the community.
• Maintain a high level of confidentiality.
• Excellent customer-focused interpersonal skills to interact effectively with health care practitioners, the interdisciplinary health care team, community agencies, patients, and families with diverse opinions, values, and cultural ideals.
• Must have a Valid NJ drivers’ license and own an insured car; position requires some travel within the counties.
• Must be able to work legally in the United States.
• High school degree or equivalent combination of education and related experience.
• Demonstrated experience in community outreach.
• Proficient in Word, Excel, and Outlook.
• Ability to work independently and in a team environment, prioritize work, manage multiple tasks, meet deadlines, and quickly adjust or change course as needed.
• Excellent interpersonal skills, communication skills, flexibility, and attention to detail.
• Demonstrated ability to work with culturally diverse populations.
• Comfort traveling and working directly at the community level.

Responsibilities

• Work to identify and create a caseload of individuals in the community who have physical, behavioral and social health needs.
• Complete at least 50 preventive screenings per month of uninsured and underinsured residents to identify physical health, behavioral health, and health-related social needs.
• Ensure at least (95%) of all outreach, screening, referral, and follow-up encounters are documented in CommCare application.
• Conduct follow-up attempts for (100%) of referred participants.
• Ensure at least 95% of individuals have data fully entered across all required fields in CommCare application.
• Participate in RHC-SJ training and meetings, as necessary.
• Distribute and track RHC-SJ health education materials in the target areas, as appropriate.
• Conduct outreach to residents and community groups.
• Develop and maintain relationships with community partners and organizations to expand resources available to community members.
• Attend or conduct community meetings and events, aiding and advocating where necessary.
• Maintain accurate documentation of all activities for accountability purposes.
• Attend vigils for shooting victims in the assigned area to support victims and community members and increase program visibility.
• Addressing outreach needs in a timely and effective manner.

Benefits

• Competitive benefits
• Work-life balance
• Professional development
• Team engaging events