Mgr II GBD Special Programs-1915i/IDD Clinical Care Advisor Team
About The Position
The Manager II GBD Special Programs provides dedicated leadership and clinical oversight for specialized teams serving children and youth with Intellectual and Developmental Disabilities (I/DD), complex medical and behavioral health conditions, and 1915(i) Home and Community-Based Service needs. This is a field-based role in North Carolina, involving travel to client sites or designated locations as needed and occasional office attendance for meetings or training. Candidates must be within reasonable commuting distance of the posting location unless a legally required accommodation applies, and must be willing to travel periodically throughout North Carolina. The manager is accountable for clinical supervision, quality, workload management, documentation, regulatory compliance, complex-case escalation, and consistent implementation of program requirements. The role directs and collaborates with functional managers on program operations, participates in cross-functional workgroups, and manages resources to support appropriate member care and adequate departmental coverage. The manager also hires, trains, coaches, counsels, and evaluates direct reports.
Requirements
- Bachelor's degree and at least 6 years of experience, including prior management experience; or an equivalent combination of education and experience.
- Must be willing to travel periodically throughout North Carolina.
Nice To Haves
- Extensive experience leading and developing staff responsible for managing clinical programs.
- Strong knowledge of service delivery coordination, discharge planning, or behavioral health.
- LCSW, LICSW, LSW, or MSW.
- LSW or LPN/LVN license.
- Experience coordinating with Medicaid and the North Carolina Foster Care system.
- Comfort effectively communicating programs, services, and value to eligible individuals and members.
Responsibilities
- Provide clinical leadership and oversight for teams serving children and youth with I/DD, complex medical and behavioral health conditions, and 1915(i) HCBS needs.
- Ensure accountability for clinical supervision, quality, workload management, documentation, regulatory compliance, complex-case escalation, and consistent implementation of requirements.
- Drive consistent use of 1915(i) and other HCBS and identify barriers to community-based care.
- Oversee interventions intended to prevent avoidable PRTF, institutional, and other facility-based admissions.
- Support community-integration objectives, including reducing unnecessary institutionalization and strengthening access to appropriate community-based services.
- Direct and collaborate with functional managers to develop and implement steps needed to manage program operations.
- Participate in cross-functional workgroups to maintain and develop the program.
- Manage resource utilization to ensure appropriate care delivery to members and adequate coverage for departmental tasks and responsibilities.
- Hire, train, coach, counsel, and evaluate the performance of direct reports.
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs, unless covered by a collective bargaining agreement
- Medical benefits
- Dental insurance
- Vision insurance
- Short- and long-term disability benefits
- 401(k) with match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
