Manager II GBD Special Programs-Operation Clinical Advisor Teams
About The Position
The Manager II GBD Special Programs provides dedicated leadership and operational oversight for care management teams serving children and youth with CFSP, supporting the State Director of Population Health and Care Management. This field-based role primarily operates in the field, traveling to client sites or designated locations as required, with occasional office attendance for meetings or training. Candidates must be within reasonable commuting distance of the posting location unless an accommodation is granted as required by law. Periodic travel throughout North Carolina is required. The manager oversees clinical supervision, quality, workload management, documentation, regulatory compliance, complex-case escalation, and consistent implementation of program requirements. The role drives consistent use of 1915(i) and other HCBS, addresses barriers to community-based care, and oversees interventions to prevent avoidable PRTF, institutional, and other facility-based admissions. It also supports community integration by reducing unnecessary institutionalization and strengthening access to appropriate community-based services. The role directs and collaborates with functional managers to develop and implement program operations, participates in cross-functional workgroups to maintain and develop the program, manages resources to support appropriate care delivery and departmental coverage, and hires, trains, coaches, counsels, and evaluates direct reports.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- At least 6 years of experience, including prior management experience, or an equivalent background.
- Willingness to travel periodically throughout North Carolina.
Nice To Haves
- Extensive experience leading and developing staff responsible for managing clinical programs.
- Strong knowledge of service delivery coordination, discharge planning, or behavioral health.
- LCSW, LICSW, LSW, or MSW qualification.
- LSW or LPN/LVN license.
- Experience coordinating with Medicaid and the North Carolina Foster Care system.
- Ability to effectively communicate programs, services, and value to eligible individuals and members.
Responsibilities
- Provide accountability for clinical supervision, quality, workload management, documentation, regulatory compliance, complex-case escalation, and consistent implementation of requirements.
- Drive consistent use of 1915(i) and other HCBS and identify barriers to community-based care.
- Oversee interventions intended to prevent avoidable PRTF, institutional, and other facility-based admissions.
- Support community-integration objectives, including reducing unnecessary institutionalization and strengthening access to appropriate community-based services.
- Direct and collaborate with functional managers to develop and implement steps necessary to manage program operations.
- Participate in cross-functional workgroups created to maintain and develop the program.
- Manage resource utilization to ensure appropriate delivery of care to members and adequate coverage for departmental tasks and responsibilities.
- Hire, train, coach, counsel, and evaluate the performance of direct reports.
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs, unless covered by a collective bargaining agreement
- Medical benefits
- Dental benefits
- Vision benefits
- Short- and long-term disability benefits
- 401(k) with company match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
