About The Position

The Mgr II GBD Special Programs provides dedicated leadership and clinical oversight for specialized teams serving children and youth with Intellectual and Developmental Disabilities (I/DD), complex medical and behavioral health conditions, and 1915(i) Home and Community-Based Service needs. This field-based role is located in North Carolina and involves travel to client sites or designated locations, with occasional office attendance for meetings or training. Candidates must live within a reasonable commuting distance of the posting location unless an accommodation is granted as required by law. The position oversees clinical supervision, quality, workload management, documentation, regulatory compliance, complex-case escalation, and consistent implementation of program requirements. The manager works to promote use of 1915(i) and other HCBS, address barriers to community-based care, prevent avoidable facility-based admissions, and advance community integration. The role also directs and collaborates with functional managers on program operations, participates in cross-functional workgroups, manages resources and coverage, and leads direct reports through hiring, training, coaching, counseling, and performance evaluation.

Requirements

  • A BA/BS and a minimum of 6 years of experience, including prior management experience; or an equivalent combination of education and experience.
  • Must be willing to travel periodically throughout North Carolina.

Nice To Haves

  • Extensive experience leading and developing staff responsible for managing clinical programs.
  • Strong knowledge of service delivery coordination, discharge planning, or behavioral health.
  • LCSW, LICSW, LSW, or MSW.
  • LSW or LPN/LVN license.
  • Experience coordinating with Medicaid and the North Carolina Foster Care system.
  • Comfort effectively communicating programs, services, and value to eligible individuals and members.

Responsibilities

  • Provide accountability for clinical supervision, quality, workload management, documentation, regulatory compliance, complex-case escalation, and consistent implementation of requirements.
  • Drive consistent use of 1915(i) and other HCBS and identify barriers to community-based care.
  • Oversee interventions intended to prevent avoidable PRTF, institutional, and other facility-based admissions.
  • Support community-integration objectives, including reducing unnecessary institutionalization and strengthening access to appropriate community-based services.
  • Direct and collaborate with functional managers to develop and implement steps necessary to manage program operations.
  • Participate in cross-functional workgroups created to maintain and develop the program.
  • Manage resource utilization to ensure appropriate care delivery to members and adequate coverage for departmental tasks and job responsibilities.
  • Hire, train, coach, counsel, and evaluate the performance of direct reports.

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs, unless covered by a collective bargaining agreement
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short-term disability benefits
  • Long-term disability benefits
  • 401(k) with match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
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