Care Manager (Foster Care - must reside in Michigan)

Molina Healthcare•Long Beach, MI

About The Position

The Care Manager supports care management and care coordination activities, collaborating with a multidisciplinary team to coordinate integrated member care across the continuum. The role promotes progress toward desired outcomes and contributes to the delivery of quality, cost-effective care. The ideal candidate has experience working directly with foster care youth, adolescents, and foster families, understands challenges and support needs within the child welfare system, and can engage youth, caregivers, and multidisciplinary partners while coordinating medical, behavioral health, and social services. Knowledge of Michigan Medicaid programs and resources is important; experience serving members enrolled in the Molina Michigan Medicaid Health Plan is strongly preferred. The role calls for a commitment to trauma-informed, family-centered care and advocacy for positive health and life outcomes for foster youth. Local travel of an estimated 25–40% may be required, based on state or contractual requirements.

Requirements

At least 2 years of health care experience, preferably in care management or a medical or behavioral health setting, or an equivalent combination of relevant education and experience.
Clinical licensure or certification is required only when required by state contract, regulation, business operating model, or state board licensing mandates.
Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job-related travel, unless otherwise required by law.
Demonstrated knowledge of community resources.
Ability to work proactively and with attention to detail.
Ability to work in varied settings and adapt one's approach when working with diverse populations, personalities, and personal situations.
Ability to work independently with minimal supervision and demonstrate self-motivation.
Ability to respond to communications and remain calm in high-pressure situations.
Ability to develop and maintain professional relationships.
Strong time-management and prioritization skills; ability to manage multiple projects and adapt to change.
Strong problem-solving and critical-thinking skills.
Strong verbal and written communication skills.
Proficiency with Microsoft Office suite and applicable software programs.
A bachelor's degree in a health care-related field may be required in some states, depending on state or contractual requirements.
Must reside in Michigan.

Nice To Haves

Demonstrated experience supporting foster care youth, foster families, kinship caregivers, or child welfare populations.
Knowledge of the behavioral health, social, educational, and health care needs of youth in foster care.
Experience coordinating services and collaborating with community agencies, child welfare organizations, providers, and family support systems.
Familiarity with Michigan Medicaid benefits, care management programs, and community-based resources.
Ability to build rapport and engage adolescents, young adults, foster parents, caregivers, and multidisciplinary care teams.
Strong understanding of trauma-informed care, family-centered practices, and care coordination principles.
Experience serving members enrolled in the Molina Michigan Medicaid Health Plan.

Responsibilities

Complete member assessments within regulated timelines and identify members who may qualify for care coordination or care management based on assessment triggers.
Develop and implement care plans in collaboration with members, caregivers, physicians, other appropriate health care professionals, and member support networks.
Conduct telephonic, face-to-face, or home visits as required.
Monitor care plans on an ongoing basis, evaluate effectiveness, document interventions and goal achievement, and suggest changes as appropriate.
Maintain an ongoing member caseload and conduct regular outreach and management.
Promote integration of behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Facilitate interdisciplinary care team (ICT) meetings and informal ICT collaboration.
Use motivational interviewing and Molina clinical guideposts to educate, support, and motivate change during member contacts.
Assess barriers to care and provide coordination and assistance to address member concerns.
Collaborate with licensed care managers and leadership as needed or required.