Care Manager (Foster Care - must reside in Michigan)

Molina Healthcare•Long Beach, CA

About The Position

Provides support for care management and care coordination activities and collaborates with a multidisciplinary team to coordinate integrated member care across the continuum. The role strives to ensure members progress toward desired outcomes and contributes to the strategy of providing quality, cost-effective care. The position focuses on foster care youth and requires effective engagement with youth, caregivers, and multidisciplinary partners while coordinating medical, behavioral health, and social services. The role supports trauma-informed, family-centered care and advocates for foster youth in achieving positive health and life outcomes. The candidate must reside in Michigan. Local travel of approximately 25–40% may be required, based on state or contractual requirements.

Requirements

At least 2 years of experience in healthcare, preferably in care management, or experience in a medical and/or behavioral health setting, or an equivalent combination of relevant education and experience.
Clinical licensure and/or certification if required by state contract, regulation, business operating model, or state board licensing mandates.
Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job-related travel, unless otherwise required by law.
Demonstrated knowledge of community resources.
Ability to work proactively and with attention to detail.
Ability to work in varied settings and adjust approach when working with diverse populations, personalities, and personal situations.
Ability to work independently with minimal supervision and demonstrate self-motivation.
Responsiveness in all forms of communication and ability to remain calm in high-pressure situations.
Ability to develop and maintain professional relationships.
Strong time-management and prioritization skills, ability to manage multiple projects simultaneously, and adaptability to change.
Problem-solving and critical-thinking skills.
Strong verbal and written communication skills.
Proficiency with Microsoft Office suite and applicable software programs.
Must reside in Michigan.

Nice To Haves

Experience supporting foster care youth, foster families, kinship caregivers, and/or child welfare populations.
Knowledge of the behavioral health, social, educational, and healthcare needs of youth in foster care.
Experience coordinating services and collaborating with community agencies, child welfare organizations, providers, and family support systems.
Familiarity with Michigan Medicaid benefits, care management programs, and community-based resources; experience serving members enrolled in the Molina Michigan Medicaid Health Plan is strongly preferred.
Ability to build rapport and effectively engage adolescents, young adults, foster parents, caregivers, and multidisciplinary care teams.
Strong understanding of trauma-informed care, family-centered practices, and care coordination principles.
A bachelor's degree in a healthcare-related field may be required in some states, depending on state or contractual requirements.

Responsibilities

Complete member assessments within regulated timelines and determine potential eligibility for care coordination or care management based on assessment triggers.
Develop and implement care plans with members, caregivers, physicians, other appropriate healthcare professionals, and member support networks.
Conduct telephonic, face-to-face, or home visits as required.
Monitor care plans on an ongoing basis, evaluate effectiveness, document interventions and goal achievement, and recommend changes as appropriate.
Maintain an ongoing member caseload and conduct regular outreach and management.
Promote integration of behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
Facilitate interdisciplinary care team (ICT) meetings and informal ICT collaboration.
Use motivational interviewing and Molina clinical guideposts to educate, support, and motivate members during contacts.
Assess barriers to care and provide coordination and assistance to address member concerns.
Collaborate with licensed care managers and leadership as needed or required.