Care Coordinator Jobs

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Memory Care- Resident Care Coordinator

Brookdale Senior Living Inc.•Brentwood, TN

About The Position

The Resident Care Coordinator provides direct supervision of caregiving within a memory care community. The role ensures residents are treated with respect and dignity, recognizes individual needs, encourages independence, and helps foster a homelike atmosphere. The coordinator supervises and supports resident care staff, coordinates ongoing training, and helps maintain staffing coverage and accurate records. The position also monitors residents’ health, supports medication management, communicates with families and community professionals, assists with care planning and documentation, participates in quality improvement and safety activities, and shares on-call duties as required.

Responsibilities

  • Directly supervise resident care staff, including monitoring job performance, collaborating on performance evaluations, coaching and counseling associates, and conducting and documenting corrective action as needed.
  • Coordinate ongoing training and education for resident care staff.
  • Verify associate hours on time cards and weekly hours reports; complete nursing schedules, arrange replacement staffing when needed, and maintain records of schedule changes, requests, and irregularities.
  • Observe residents’ health status, address concerns within scope of practice, and promptly report significant changes, medication or treatment reactions, and incidents to the Health and Wellness Director or designee.
  • Assist the Health and Wellness Director or designee with medication management, ordering medications from the pharmacy, and maintaining records according to company policies and procedures.
  • Ensure medications are stored properly and medication carts, cupboards, and rooms are clean and organized according to standards.
  • When within scope of practice, administer medications and regularly review the capabilities of residents who self-administer medication, following applicable state regulations and documentation requirements.
  • Monitor staff medication administration, including frequent audits of medication administration records (MAR).
  • Observe residents, record significant reactions, notify community leadership about resident conditions and reactions to drugs or treatments, and respond promptly to emergency calls from residents.
  • Communicate with families about residents’ personal needs and achievements, remind families about scheduled physician, dental, and eye appointments, assign vital signs to associates, and monitor compliance.
  • Ensure in-house ancillary medical services, such as podiatry, physician and psychiatric visits, laboratory work, x-rays, and ambulance services, are scheduled and followed through.
  • Assist in organizing and developing service plan reviews with appropriate resident care team members and families.
  • Participate in maintaining resident charts, including reviewing resident assistant documentation, conducting monthly MAR reviews, setting up new resident records, and thinning records as appropriate.
  • Participate in departmental quality improvement activities, including completing quality assurance surveys as assigned by community leadership.
  • Perform daily, weekly, and monthly safety and infection-control checks of the home and grounds, assisting community leadership with resident health and safety.
  • Participate in community functions, including family socials and open houses, and communicate with community professionals.
  • Share on-call duties as required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates outside California
  • Optional identity theft protection
  • Optional pet insurance
  • Paid time off for full-time associates
  • Paid holidays for full-time associates
  • Company-provided life insurance for full-time associates
  • Adoption benefit for full-time associates
  • Short- and long-term disability for full-time associates
  • Flexible Spending Accounts for full-time associates
  • Health Savings Account for full-time associates
  • Optional life and dependent life insurance for full-time associates
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates
  • Tuition reimbursement for full-time associates
  • Naturalization application fee advances for qualified associates who have been with the company for at least one year

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