Care Coordinator Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 1 year of experience providing administrative support in a healthcare, medical office, and/or health insurance environment.
• Beginner-level proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.
• Access to reliable transportation.
• Willingness and ability to travel to other sites in Henderson and Las Vegas for training and coverage, depending on business needs.
• Pass a drug test before beginning employment.

Nice To Haves

• Prior experience with EMR computer applications.
• At least 1 year of data entry experience.
• OBGYN or pediatric experience.
• Bilingual in English and Spanish.

Responsibilities

• Greet patients upon arrival and manage appropriate standard wait times.
• Complete check-in and check-out tasks, including verifying patient demographics and insurance, completing pre-authorizations or precertifications for procedures, and copying required documents.
• Collect co-payments, co-insurance, and deductibles, and issue receipts.
• Manage the cashier box and daily deposits according to company policies.
• Answer phones and schedule appointments.
• Redirect calls as appropriate, assist callers with questions or concerns, and take messages as needed.
• Maintain and manage medical records, including filing or scanning records and preparing them for the schedule.
• Scan and/or file correspondence, process medical-record release requests, and maintain appropriate logs.
• Establish and maintain effective working relationships with patients, employees, and the public.
• Perform other related duties as assigned.

Benefits

• Paid time off accrued starting with the first pay period.
• Eight paid holidays.
• Medical plan options and participation in a Health Spending Account or Health Savings Account.
• Dental insurance.
• Vision insurance.
• Life and AD&D insurance.
• Short-term and long-term disability coverage.
• 401(k) savings plan.
• Employee Stock Purchase Plan.
• Education reimbursement.
• Employee discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance.
• Performance rewards and recognition programs.
• Equity stock purchase and 401(k) contribution, subject to eligibility requirements.
• Career development opportunities.