Respiratory Support Coordinator - Full Time
About The Position
The Respiratory Support Coordinator communicates with patients and customers to gather, complete, and compile accurate personal information. The role also involves communicating with physicians' offices and referral sources to ensure billing requirements are met. The coordinator schedules appointments for respiratory therapists in the branch to see patients for masks, new setups, and problems; fits patients for CPAP masks; sets patients up on CPAP machines; and instructs them on how to use the equipment. The coordinator discusses patients' or family representatives' financial responsibility for setups and reports problems or concerns that could lead to inaccurate or untimely completion or reimbursement processing to a supervisor or office manager. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Williams Bros. Health Care Pharmacy describes itself as a family-owned and operated business whose employees are committed to outstanding customer service and exceeding expectations.
Responsibilities
- Communicate with patients and customers to gather, complete, and compile accurate personal information.
- Communicate with physicians' offices and referral sources to ensure billing requirements are met.
- Schedule appointments for branch respiratory therapists to see patients for masks, new setups, and problems.
- Fit patients for CPAP masks, set them up on CPAP machines, and instruct them in equipment use.
- Discuss setup-related financial responsibility with patients or their family representatives.
- Communicate problems and concerns that may lead to inaccurate or untimely completion or reimbursement processing to a supervisor or office manager.
- Conduct patient compliance calls.
- Schedule patient appointments and follow-ups.
- Provide customer service and maintain accurate patient records and documentation.
- Manage multiple priorities efficiently.
Benefits
- Competitive wages
- Health insurance plans, including HDHP and PPO
- Telemedicine with $0 virtual medical, dermatology, and mental health visits
- Dental benefits
- Vision benefits
- Infertility treatment benefit with a combined family maximum of $10,000 per lifetime
- Health Savings Account with company contributions of $500 annually for employee-only coverage or $1,000 annually for other tiers with the HDHP plan
- Aflac supplemental plans, including life, short-term disability, hospital, accident, cancer, and critical illness coverage
- Paid time off: two weeks per year for employees working 40 hours per week, accruing from the first day of employment
- Six paid holidays
- One floating holiday after 90 days of employment
- 401(k) with company match after one year of service and at least 1,000 hours worked in a calendar year
- Employer-provided life insurance with a $10,000 benefit
- Christmas Club
- 10% employee discount at Daviess County YMCA
- Holiday World Fun Club discount
- Employee referral bonus of $1,000 after 90 days of employment
- Annual wellness screening and incentive
- Annual fitness reimbursement of up to $100
- 30% employee discount on over-the-counter products
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
