Respiratory Support Coordinator - Full Time
About The Position
The Respiratory Support Coordinator communicates with patients and customers to gather, complete, and compile accurate personal information. The role also involves communicating with physician offices and referral sources to ensure all billing requirements are met. The coordinator schedules appointments for respiratory therapists to see patients for mask fittings, new setups, and equipment problems. They fit patients for CPAP masks, set patients up on CPAP machines, and provide instructions on how to use them. They also discuss the patient’s or family representative’s financial responsibility for the setup and report problems or concerns that could affect accurate or timely completion or reimbursement processing to a supervisor or office manager.
Responsibilities
- Gather, complete, and compile accurate personal information from patients and customers.
- Communicate with physician offices and referral sources to ensure billing requirements are met.
- Schedule appointments for branch respiratory therapists, including appointments for masks, new setups, and problems.
- Fit patients for CPAP masks and set them up on CPAP machines, including instruction on equipment use.
- Discuss setup-related financial responsibility with patients or family representatives.
- Communicate concerns that may affect accurate or timely completion or reimbursement processing to a supervisor or office manager.
- Conduct patient compliance calls.
- Schedule patient appointments and follow-ups.
- Provide exceptional customer service.
- Maintain accurate patient records and documentation.
- Manage multiple priorities efficiently.
Benefits
- Health insurance plans (HDHP and PPO)
- Telemedicine, including virtual medical, dermatology, and mental health visits at no cost
- Dental insurance
- Vision insurance
- Infertility treatment benefit
- Health Savings Account with company contribution for eligible HDHP plan participants
- Aflac supplemental plans, including life insurance, short-term disability, hospital, accident, cancer, and critical illness coverage
- Paid time off, accruing from the first day of employment
- Six paid holidays
- One floating holiday after 90 days of employment
- 401(k) with company match, subject to service and hours eligibility
- Employer-provided life insurance
- Christmas Club
- Daviess County YMCA employee discount
- Holiday World Fun Club discount
- Employee referral bonus
- Annual wellness screening and incentive
- Annual fitness reimbursement
- Employee discount on over-the-counter products
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
