Patient Care Coordinator

High End Hiring•New York, NY

About The Position

Join a high-end periodontal practice as its Patient Care Coordinator and help enhance the patient experience. This dental or medical administrative role coordinates patient appointments, manages communication between patients and dental staff, and supports smooth front-office operations. The position has a stable weekday schedule: Monday through Thursday, 7:45 a.m. to 4:30 p.m. with a one-hour lunch, and Friday, 7:45 a.m. to 3:30 p.m. with no lunch. The schedule is stated to be stable, with hours never cut and no weekend work. Pay is $30–$35 per hour, based on experience, plus a full benefits package.

Requirements

  • Previous experience working in a medical or dental practice.
  • Exceptional communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Familiarity with dental office management software and insurance processes.
  • Ability to handle sensitive patient information confidentially.

Nice To Haves

  • Periodontics or oral surgery experience.

Responsibilities

  • Greet patients and manage patient check-ins and check-outs.
  • Schedule and confirm appointments, and answer phone calls and emails.
  • Monitor the schedule and communicate effectively with the team to help ensure seamless office operations.
  • Maintain a productive doctor and hygiene schedule.
  • Mail thank-you cards to referring doctors for new patients.
  • Ensure the most recent X-rays are on file for patients and update health histories every three years.
  • Scan and file documents.
  • Generate consent and post-operative forms for surgical procedures.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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