Resident Care Coordinator - Jenison

American House Senior Living Communities•Georgetown Charter Township, MI

About The Position

Resident Care Coordinators support the Wellness Director with administrative duties to ensure resident needs are met. They establish and maintain effective communication with all departments, families, and medical professionals. The role also includes supporting resident care, team onboarding, service plan follow-through, move-ins, and quality assurance.

Requirements

At least two years of experience in the industry.
Strong interpersonal communication skills.
Professional manner of dress and behavior.
Ability to perform shift work, including weekends and holidays.
Ability to work autonomously and as a team member.
At least 18 years of age.
Must pass a pre-employment background check, drug screen, TB test, and physical.
Ability to regularly stand, talk, bend, stretch, pull or push, and lift items.
Ability to help others with daily activities, including bathing, dressing and undressing, dining, and exercising.
Ability to communicate frequently with residents, families, and coworkers and exchange accurate information.
Close vision, depth perception, and ability to adjust focus.

Responsibilities

Participate in coordinating onboarding, training, and orientation for new care team members.
Audit Relias/MyALF training completion, complete skills checklists, and ensure onboarding compliance and completion.
Provide feedback to or notify the Wellness Director of care non-compliance by clinical team members.
Attend daily standup meetings and report resident issues documented in the Communication Log, Alert Charting Log, or Incident Reports.
Monitor resident care needs and alert the Wellness Director or the resident’s health care provider when a resident’s medical condition changes.
Attend weekly Service Plan meetings, obtain input from caregiving team members, and complete Service Plan review notes in Yardi and the resident’s medical chart.
Regularly check Service Plans for residents’ specific needs, ensure services are followed through, and report discrepancies to the Wellness Director.
Monitor all ordered supplies.
Audit the Carestream Record daily and document findings, providing a copy to the Wellness Director.
Assist with new resident move-ins, ensure initial paperwork and physician orders are available, communicate resident needs and preferences to caregiving staff, and inform kitchen staff of food allergies or special dietary needs before the first meal.
Perform Quality Assurance Audits as directed and provide feedback or results to the Wellness Director as necessary.
Provide residents with personal care and assistance with activities of daily living.