Resident Care Coordinator

Gateway Villas and Gateway Gardens•Marble Falls, TX

About The Position

Morada Senior Living is hiring a Resident Care Coordinator to support its communities. The role assists the Director of Health & Wellness (DHW) with administrative and operational duties in the wellness department and coordinates resident care needs. Duties include maintaining schedules, logs and clinical records; coordinating appointments and transportation; tracking physician and laboratory orders; assisting with medication administration oversight and cart audits; ordering supplies; and organizing resident files. The coordinator also helps train and orient new care staff and medication technicians. In the absence of the DHW, the coordinator assumes responsibility for supervising and delivering resident care in accordance with company expectations, policies, procedures and state regulations.

Requirements

Certified Nurse’s Aid certification or Qualified Medication Aid certification.
High school diploma or GED.
Must be at least 18 years of age.
CPR certification.
First Aid certification.

Nice To Haves

Previous experience working with seniors preferred.

Responsibilities

Ensure resident care staffing complies with regulatory and company requirements, prepare a four-week rolling schedule, and submit it to the Director of Health & Wellness for approval at least two weeks before the posting due date.
Maintain the resident care scheduling book and record approved time-off requests on the scheduling calendar.
Lead scheduling and document team member call-off records; find replacements for call-offs as needed.
Perform daily filing and quality assurance review of documents in resident records, ensuring they are chronological, dated, verified and signed by a physician when appropriate.
Retrieve signatures for verbal orders and ensure physician-signed orders are returned within 14 days of receipt.
Conduct medication cart audits when needed and submit audit sheets to the Director of Health & Wellness and Executive Director for review.
Assist with data collection and reporting as requested.
Review medication administration daily to ensure medications are passed accurately and on time, and provide support or training during medication passes as needed.
Provide thorough orientation and training for new care staff, ensuring compliance with role-specific policies, procedures and training requirements.
Take physician orders according to the medication order process and maintain records of order transcription and verification.
Protect residents’ rights and notify the Director of Health & Wellness of changes in resident condition and unusual or abnormal observations; notify the physician directly when the director is absent.
Ensure changes in condition and physician communications are documented in the resident record and 24-hour shift report.
Schedule resident appointments and arrange transportation for diagnostic, therapeutic, dental or medical services.
Ensure compliance with the physician visit log process and maintain required logs, including physician appointment and pharmacy logs.
Understand and implement the community’s fire safety, disaster and evacuation procedures during drills and emergencies.
Perform an initial review of monthly Medication Administration Record verification to ensure orders are compliant.
Assist the Director of Health & Wellness in maintaining compliance with medication-administration logs, policies and procedures.
Conduct building rounds at the beginning and end of each shift to evaluate care and ensure resident needs are met.
Work overtime in emergency situations when required.
Participate in the Manager on Duty Program and rotate on-call duties with the Director of Health & Wellness.
Assist with ordering supplies, tracking and monitoring laboratory orders, and entering lab orders for draw days.
Prepare required documents before in-house physician visits.
Conduct Memory Care room safety checks.
Complete monthly MAR reconciliations.
Coordinate training and orientation days for new team members.
Thin charts and file medical records in accordance with regulatory guidelines.
Assist the Director of Health & Wellness with care manager and medication technician evaluations.
Set a good example for residents and staff through appearance, conduct and interest in the job.
Perform other duties assigned by the Director of Health & Wellness.