Resident Care Coordinator

Brookdale Senior Living Inc. • Dublin, OH

5d

About The Position

The Resident Care Coordinator provides direct supervision of caregiving within the community and helps ensure residents are treated with respect and dignity, their individual needs are recognized, and their independence is encouraged. The role supports a homelike atmosphere and coordinates resident care, staffing, training, medication processes, documentation, safety, and communication with residents’ families and care teams. The position shares on-call duties as required.

Responsibilities

• Directly supervise resident care staff, monitor job performance, collaborate with community leadership on performance evaluations, coach and counsel associates, and conduct and document corrective action as needed.
• Coordinate ongoing training and education for resident care staff.
• Verify associate hours on time cards and weekly hours reports, complete nursing schedules to provide appropriate coverage within budget, arrange replacement staffing when necessary, and maintain records of schedule changes, requests, and irregularities.
• Observe residents’ health status, address concerns within scope of practice, and promptly report significant changes, medication or treatment reactions, and incidents to the Health and Wellness Director or designee.
• Assist the Health and Wellness Director or designee with medication management, pharmacy orders, and records; ensure medications are properly stored and medication carts, cupboards, and rooms are maintained according to standards.
• Administer medications when within scope of practice and regularly review the capabilities of residents who self-administer medications, in accordance with state regulations.
• Monitor staff medication administration, including frequent audits of medication administration records (MAR).
• Observe residents, record significant reactions, notify community leadership of conditions and reactions to drugs or treatments and of significant incidents, and respond promptly to residents’ emergency calls.
• Communicate with families about residents’ personal needs and achievements, remind families about scheduled physician, dental, and eye appointments, assign vital signs to associates, and monitor compliance.
• Ensure in-house ancillary medical services, including podiatrist, physician, psychiatric, laboratory, x-ray, and ambulance services, are scheduled and followed through.
• Help organize and develop service plan reviews with appropriate resident care team members and families.
• Participate in maintaining resident charts, including reviewing resident assistant documentation, monthly MAR reviews, setting up new resident records, and thinning records appropriately.
• Participate in department quality improvement activities, including completing quality assurance surveys as assigned by community leadership.
• Perform daily, weekly, and monthly safety and infection-control checks of the home and grounds, assisting community leadership with resident health and safety.
• Participate in community functions, including family socials and open houses, and communicate with community professionals.
• Share on-call duties as required.

Benefits

• Medical, dental, and vision insurance for eligible part-time and full-time associates.
• 401(k) for eligible part-time and full-time associates; temporary associates may also participate.
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates outside California.
• Optional voluntary benefits, including identity theft protection and pet insurance.
• Paid time off for eligible full-time associates.
• Paid holidays for eligible full-time associates.
• Company-provided life insurance for eligible full-time associates.
• Adoption benefit for eligible full-time associates.
• Short- and long-term disability for eligible full-time associates.
• Flexible Spending Accounts for eligible full-time associates.
• Health Savings Account for eligible full-time associates.
• Optional life and dependent life insurance for eligible full-time associates.
• Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and a legal plan, for eligible full-time associates.
• Tuition reimbursement for eligible full-time associates.
• For qualified associates with at least one year of service, advancement of naturalization application fees up to $725, less applicable taxes and withholding.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed