Resident Care Coordinator

Atria Senior Living - Lincoln Place • Lincoln, RI

3d • $19 - $23

About The Position

The Resident Care Coordinator supports resident services operations by coordinating staff schedules, maintaining resident records and calendars, assisting with staff training, and helping frontline staff. The role also handles communications from physicians, pharmacies, and families; coordinates transportation to medical appointments; and provides backup resident care or medication assistance as needed. The position requires prioritizing changing resident requests and needs to help ensure appropriate service.

Requirements

• Loves people.
• Listens well.
• Works cooperatively.
• Solves problems.
• Comfortable with technology.
• Ethical, honest, dependable, and open-minded.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, and families, and take appropriate action.
• Make copies and manage and update resident charts, appointment books, the 911 binder, and MARS.
• Maintain records of resident assessment due dates and inform the Resident Services Director as appropriate.
• Coordinate transportation for residents to outside medical doctor appointments.
• Organize and update the in-service binder, manage the in-service calendar, schedule in-services, and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and supporting new or less experienced assisted living staff.
• Coordinate staff schedules.
• Provide backup by performing the Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned.

Benefits

• Medical, dental, life, and vision coverage options.
• Paid holidays and PTO.
• 401(k) employer match.
• Career development, including tuition reimbursement for US-based communities, professional training programs, and mentoring opportunities.
• Employee recognition programs, referral programs, and employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed