Ambulatory Clinic Nurse Care Coordinator (RN)-Optometry Clinic

The University of Kansas Health System•Prairie Village, KS

4d•Onsite

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of nursing care by identifying and clarifying patient needs, providing clinic-related patient care, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator provides nursing support during physician clinic sessions, helps ensure patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions have been completed, and notifies physicians of results. The role also coordinates care, supports patient self-management, and uses the electronic medical record to document assessments, treatment plans, and progress.

Requirements

High school graduate.
Bachelor’s degree in Nursing.
At least 2 years of RN experience.
Current, active, multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate license from their state of residence by April 30, 2026, at their next RN license renewal.
Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association, required within 14 days.
Basic typing and word-processing ability.
Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
Manage care for the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
Provide nursing support and care coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
Support patients in self-management of disease.
Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
Manage high-risk patient care, including care for patients with multiple comorbidities or risk of hospital readmission, and maintain a registry.
Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, and care plans.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
Maintain and review patient records, charts, and other relevant information.
Record test and examination results, follow up with patients, and post results.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families about medications and treatment instructions.
Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
Perform the professional, clinical, and technical competencies of the assigned unit or department and other duties as required.