Ambulatory Clinic RN Care Coordinator - Cancer Center

The University of Kansas Health System•Overland Park, KS
•Onsite

About The Position

The PRN Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care through identifying and clarifying patient needs, providing health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator supports physician clinic sessions, helps patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions have been completed, and ensures physicians are notified of results.

Requirements

  • High school graduation.
  • Bachelor’s degree in Nursing; existing employees in the role must obtain a BSN within five years.
  • At least 2 years of RN experience.
  • Current, active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate license from their state of residence by April 30, 2026, at their next RN license renewal.
  • Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association.

Nice To Haves

  • A TUKHS Ambulatory Clinic LPN with 4 years of TUKHS experience who would remain in the same clinic setting may be considered in lieu of RN experience.
  • Previous medical office experience.

Responsibilities

  • Manage patient flow, triage, and direct patient care.
  • Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
  • Manage care for the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
  • Provide nursing support and care coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
  • Support patient self-management of disease.
  • Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
  • Manage high-risk patients, including those with multiple comorbidities or risk of hospital readmission, including through a registry.
  • Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
  • Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including through patient education.
  • Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
  • Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
  • Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
  • Maintain and review patient records, charts, and other pertinent information; record and post test and examination results and follow up with patients.
  • Respond to or refer incoming patient treatment-related phone calls.
  • Instruct patients and families regarding medications and treatment instructions.
  • Maintain patient confidentiality and use the EMR to maintain or develop records in compliance with practice standards.
  • Perform the professional, clinical, and technical competencies of the assigned unit or department.
  • Perform other duties as assigned; skills and duties may vary by department or unit.
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