Ambulatory Clinic RN Care Coordinator - Spine Center
About The Position
The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. This opening supports the orthopedic spine surgery practice. The coordinator focuses on patient safety and quality of nursing care by identifying and clarifying patient needs, providing clinic-related patient care, conducting health education, promoting patient advocacy, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator provides nursing care during physician clinic sessions, helps patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions are completed, and ensures physicians are notified of results.
Requirements
- High school graduate.
- Bachelor’s degree in nursing.
- At least 2 years of RN experience.
- Current active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before 2/1/2024 must obtain a multistate license from their state of residence by 4/30/2026, at the time of their next RN license renewal.
- Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
- Basic typing and word-processing ability.
- Excellent analytical, critical-thinking, and problem-solving skills.
Nice To Haves
- Previous medical office experience.
Responsibilities
- Manage patient flow, triage, and direct patient care.
- Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
- Manage care for the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
- Provide nursing support and coordination to optimize patient outcomes and improve quality of life through clinical and educational programs or support services.
- Support patients in self-managing their diseases.
- Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
- Manage high-risk patient care, including patients with multiple comorbidities or a high risk of hospital readmission, including use of a registry.
- Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
- Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, diagnostic procedures, medications, nutrition, and health and wellness maintenance.
- Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
- Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
- Maintain and review patient records, charts, and other pertinent information.
- Record and post test and examination results, follow up with patients, and ensure physicians are notified of results.
- Respond to or refer incoming patient treatment-related phone calls.
- Instruct patients and families regarding medications and treatment instructions.
- Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
- Perform the professional, clinical, and technical competencies of the assigned unit or department; other duties may be assigned as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
