Ambulatory Clinic RN Care Coordinator - Rheumatology

The University of Kansas Health System • Kansas City, MO

3d • Onsite

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care in a rheumatology clinic. The role focuses on patient safety and quality of care by identifying and clarifying patient needs, providing clinic-related care and health education, advocating for patients, coordinating healthcare services, and evaluating outcomes.

The coordinator supports assigned physicians during clinic sessions and communicates with patients, families, and caregivers on their behalf. They help ensure patients and caregivers understand the plan of care, verify that orders placed during clinic sessions are completed, and notify physicians of results.

Requirements

• High school graduate.
• Bachelor's degree in nursing.
• At least 2 years of RN experience.
• Current active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by the next RN license renewal and no later than April 30, 2026.
• Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
• Basic typing and word-processing ability.
• Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

• Previous medical office experience.

Responsibilities

• Manage patient flow, triage, and direct patient care.
• Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
• Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
• Provide nursing support and coordination to improve patient outcomes and quality of life through clinical and educational programs or support services.
• Support patients in self-managing their diseases.
• Coordinate continuity of care with patients and families following hospital admission, discharge, and emergency room visits.
• Manage high-risk patient care, including care for patients with multiple comorbidities or risk of hospital readmission, and maintain a registry.
• Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
• Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including patient education.
• Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
• Observe, record, and report patients' conditions and reactions to drugs and treatments to physicians.
• Educate patients and families about diagnostic procedures, medications, nutrition, and maintaining health and wellness.
• Maintain and review patient records, charts, and other pertinent information; record and post test and examination results and follow up with patients.
• Respond to or refer incoming patient treatment-related phone calls.
• Instruct patients and families regarding medications and treatment instructions.
• Maintain patient confidentiality.
• Use the EMR to maintain or develop patient records in compliance with practice standards.
• Perform the professional, clinical, and technical competencies of the assigned unit or department; other duties may be assigned as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level