Ambulatory Clinic RN Care Coordinator - Rheumatology
About The Position
The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care through identifying and clarifying patient needs, providing clinic-related patient care, conducting health education, advocating for patients, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients and their families or caregivers and relaying information to physicians. The coordinator provides nursing support during physician clinic sessions, helps patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions are completed, and ensures physicians are notified of results. The position also coordinates care, supports patient self-management, and provides education and follow-up to promote patient outcomes and quality of life.
Requirements
- High school graduation.
- Bachelor’s degree in Nursing.
- At least 2 years of RN experience.
- Current, active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024 must obtain a multistate RN license from their state of residence by April 30, 2026, at their next RN license renewal.
- Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
- Basic typing and word-processing ability.
- Excellent analytical, critical-thinking, and problem-solving skills.
Nice To Haves
- Previous medical office experience.
Responsibilities
- Manage patient flow, triage, and direct patient care.
- Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
- Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
- Provide nursing support and care coordination to optimize patient outcomes and improve quality of life through clinical and educational programs or support services.
- Support patients in self-management of disease.
- Coordinate continuity of care with patients and families following hospital admission, discharge, and emergency room visits.
- Manage care for high-risk patients, including those with multiple comorbidities or risk of hospital readmission, including through a registry.
- Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
- Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, and other patient education topics.
- Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
- Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
- Educate patients and families about diagnostic procedures, medications, nutrition, and maintaining health and wellness.
- Maintain and review patient records, charts, and other pertinent information.
- Record and post test and examination results, and follow up with patients.
- Respond to or refer incoming patient treatment-related phone calls.
- Instruct patients and families regarding medications and treatment instructions.
- Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
- Perform the professional, clinical, and technical competencies required by the assigned unit or department; perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
