Ambulatory Clinic RN Care Coordinator - Radiation Oncology

The University of Kansas Health System•Kansas City, KS
•Onsite

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of nursing care by identifying and clarifying patient needs, providing clinic-related care and health education, advocating for patients, coordinating healthcare services, and evaluating patient outcomes. The RN Care Coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. The coordinator provides nursing support during physician clinic sessions, helps patients and caregivers understand the plan of care, verifies that orders placed during clinic visits are completed, and ensures physicians are notified of results. Duties and competencies may vary by department or unit, and other duties may be assigned as required.

Requirements

  • High school graduate.
  • Bachelor’s degree in nursing.
  • At least 2 years of RN experience.
  • Current, active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by the next license renewal and no later than April 30, 2026.
  • Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
  • Basic typing and word-processing ability.
  • Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

  • Previous medical office experience.

Responsibilities

  • Manage patient flow, triage, and direct patient care.
  • Liaise between front desk staff, nursing staff, physicians, and the clinic manager.
  • Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
  • Provide nursing support and coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
  • Support patients in self-management of disease.
  • Coordinate continuity of care with patients and families after hospital admissions, discharges, and emergency room visits.
  • Manage high-risk patient care, including patients with multiple comorbidities or risk of hospital readmission, and maintain a registry.
  • Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
  • Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including patient education.
  • Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
  • Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
  • Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
  • Maintain and review patient records, charts, and other relevant information; record and post test and examination results; and follow up with patients.
  • Respond to or refer incoming patient treatment-related phone calls.
  • Instruct patients and families regarding medications and treatment instructions.
  • Maintain patient confidentiality.
  • Document patient care in the EMR in accordance with practice standards.
  • Perform the professional, clinical, and technical competencies required by the assigned unit or department.
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