Ambulatory Clinic Nurse Care Coordinator (RN)- Float pool

The University of Kansas Health System•Kansas City, KS

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care by identifying and clarifying patient needs, providing clinic-related patient care and health education, advocating for patients, coordinating healthcare services, and evaluating patient outcomes. The RN supports assigned physicians during clinic sessions by communicating with patients, families, or caregivers and relaying information to physicians. The coordinator helps patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions are completed, and ensures physicians are notified of results. This position floats among different clinics as needed, including areas such as ENT, endocrinology, family medicine, and women's health.

Requirements

High school diploma or GED.
Bachelor’s degree in nursing.
For existing employees in the role, a BSN is required within five years.
Two or more years of RN experience.
Current active multistate RN license in good standing in the state where the applicant lives, or an active single-state RN license in good standing in the state of work with proof of application for a multistate RN license in the state where the applicant lives.
Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence at the next RN license renewal, by March 31, 2026.
Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
Manage the care of the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
Provide nursing support and care coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
Support patients in self-management of disease.
Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
Manage high-risk patient care, including patients with multiple comorbidities or risk of hospital readmission, including use of a registry.
Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including patient education.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients’ conditions and reactions to medications and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
Maintain and review patient records, charts, and other pertinent information.
Record and post test and examination results, and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families regarding medications and treatment instructions.
Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
Float to different clinics as requested.
Perform the professional, clinical, and technical competencies of the assigned unit or department.