Ambulatory Clinic Nurse Care Coordinator (RN)- Float pool

The University of Kansas Health System•Kansas City, KS

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care by identifying and clarifying patient needs, providing clinic-related care and health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The nurse supports assigned physicians during clinic sessions, communicates with patients, families, and caregivers, relays information to physicians, helps ensure patients understand their plans of care, and verifies that clinic orders are completed and results communicated to the physician. This position floats among clinics as needed, including areas such as ENT, endocrinology, family medicine, and women’s health. Incentive float pay is offered. The care coordinator manages patient flow, triage, and direct patient care; coordinates continuity of care; supports patient self-management; and manages high-risk patients, including those with multiple comorbidities or risk of hospital readmission. The nurse uses electronic medical records to document assessments, treatment plans, and progress, and works with patients and families on education related to health needs, safety, medications, procedures, nutrition, and wellness.

Requirements

High school diploma or GED.
Bachelor’s degree in Nursing; existing employees in the role must obtain a BSN within five years.
At least 2 years of RN experience.
Current active multistate RN license in good standing in the state of residence, or an active single-state RN license in good standing in the state of work with proof of application for a multistate RN license in the state of residence.
Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by March 31, 2026, at their next RN license renewal.
Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
Manage the care of the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
Provide nursing support and coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
Support patients in self-managing their diseases.
Coordinate continuity of care with patients and families following hospital admission, discharge, and emergency room visits.
Manage high-risk patient care, including patients with multiple comorbidities or risk of hospital readmission, and maintain a registry.
Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, and other patient education topics.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and health and wellness maintenance.
Maintain and review patient records, charts, and other pertinent information; record and post test and examination results and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls and instruct patients and families on medications and treatment.
Maintain patient confidentiality and document care in the EMR in compliance with practice standards.
Float to different clinics as requested.
Perform the professional, clinical, and technical competencies of the assigned unit or department.