Ambulatory Clinic RN Care Coordinator
About The Position
The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality of care by identifying and clarifying patient needs, providing clinic-related patient care and health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The coordinator supports assigned physicians by communicating with patients, families, and caregivers, relaying information to physicians, and providing nursing support during clinic sessions. The role helps patients and caregivers understand the plan of care, verifies that orders placed during clinic sessions are completed, and ensures physicians are notified of results.
Requirements
- High school graduate.
- Bachelor of Science in Nursing degree.
- At least 2 years of RN experience.
- Current active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by their next license renewal and no later than April 30, 2026.
- Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
- Basic typing and word processing ability.
- Excellent analytical, critical-thinking, and problem-solving skills.
Nice To Haves
- Previous medical office experience.
Responsibilities
- Manage patient flow, triage, and direct patient care.
- Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
- Manage care for the patient population by developing expected outcomes, defining appropriate resource utilization, and working with providers to set patient goals.
- Provide nursing support and coordination to improve patient outcomes and quality of life through clinical and educational programs or support services.
- Support patients in self-management of disease.
- Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
- Manage high-risk patients, including those with multiple comorbidities or risk of hospital readmission, including through a registry.
- Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
- Educate patients and appropriate ancillary personnel about healthcare needs and safety issues, including patient education.
- Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
- Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
- Educate patients and families about diagnostic procedures, medications, nutrition, and maintaining health and wellness.
- Maintain and review patient records, charts, and other pertinent information; record and post test and examination results and follow up with patients.
- Respond to or refer incoming patient treatment-related phone calls.
- Instruct patients and families regarding medications and treatment instructions.
- Maintain patient confidentiality and use the EMR to maintain or develop patient records in compliance with practice standards.
- Perform the professional, clinical, and technical competencies of the assigned unit or department.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
