Scheduling Coordinator (Atlanta, GA)

Ennoble Care•Atlanta, GA

2d•Onsite

About The Position

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to support its House Calls department in Atlanta, Georgia. This full-time, in-person role is based at the company’s College Park office and involves managing schedules to support growing operations. The coordinator helps ensure efficient scheduling processes and team productivity while providing prompt and courteous service to patients, staff, providers, and referring sources. The position pays $18.00 per hour. Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer is extended. Ennoble Care is an Equal Opportunity Employer.

Requirements

High school diploma or GED.
Attention to detail.
Ability to navigate several software databases throughout the day.
Ability to maintain a calm and pleasant demeanor with patients and staff.
Effective communication with staff and patients across various communication channels.
Strong written communication skills.
Ability to manage a high volume of phone calls.

Nice To Haves

Associate or bachelor's degree.
Administrative healthcare experience.

Responsibilities

Schedule patient appointments based on provider availability and service area.
Prioritize urgent appointment requests and schedule them accordingly.
Ensure messages are completed and distributed appropriately.
Reschedule patient appointments as needed.
Review and update patient insurance information.
Manage a high-volume workload and prioritize tasks to remain organized and provide prompt, courteous service.
Contact referring sources when patients report difficulty scheduling.
Update account information during scheduling.
Maintain providers’ daily appointment quotas.
Schedule new patients within 3–5 business days.
Obtain insurance preauthorization.
Call patients on behalf of providers when needed.
Handle voicemails daily and ensure inquiries are addressed properly.
Accurately document patient charts to keep information up to date.

Benefits

Medical insurance
Dental insurance
Vision insurance
Supplementary benefits, including life insurance, short-term and long-term disability, flexible spending accounts for medical and dependent care, accident coverage, critical illness coverage, and hospital indemnity
Paid time off
Paid office holidays
Paid sick time
401(k) with up to 3% company match
Referral program
Payactiv pay-on-demand