Scheduling Coordinator (Atlanta, GA)

Ennoble Care • Atlanta, GA

3d • Onsite

About The Position

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to support its growing House Calls department. This full-time, in-person role is based at the company’s College Park office in Atlanta, Georgia. The coordinator manages and coordinates scheduling to support efficient operations, maintain provider appointment quotas, and help ensure patients receive timely, courteous service.

Requirements

• High school diploma or GED.
• Attention to detail.
• Ability to navigate several software databases throughout the day.
• Ability to maintain a calm and pleasant demeanor with patients and staff.
• Effective communication with staff and patients across various communication mediums.
• Strong written communication skills.
• Ability to manage a high volume of phone calls.

Nice To Haves

• Associate or bachelor's degree.
• Administrative healthcare experience.

Responsibilities

• Schedule patient appointments according to provider availability and service area.
• Prioritize urgent appointment tasks and schedule them accordingly.
• Ensure messages are completed and distributed appropriately.
• Reschedule patient appointments as needed.
• Review and update patient insurance information.
• Manage a high-volume workload and prioritize tasks to stay organized and provide prompt, courteous service.
• Communicate effectively with patients and staff.
• Contact referring sources when patients report difficulty scheduling.
• Update account information during scheduling.
• Maintain providers’ daily appointment quotas.
• Schedule new patients within 3–5 business days.
• Complete insurance preauthorization.
• Call patients on behalf of providers when needed.
• Handle voicemails daily and ensure inquiries are addressed properly.
• Accurately document patient charts and keep them up to date.

Benefits

• Medical, dental, vision, and supplementary benefits, including life insurance, short- and long-term disability, flexible spending accounts for medical and dependent care, accident insurance, critical illness insurance, and hospital indemnity.
• Paid time off.
• Paid office holidays.
• Paid sick time.
• 401(k) with up to 3% company match.
• Referral program.
• Payactiv pay-on-demand.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED