Care Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Strong communication skills and ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
• Efficient time-management and presentation skills as a member of a team.
• Ability to perform sedentary work, including constant sitting with the ability to stand as needed.
• Ability to communicate constantly with associates and to hear and speak accurately to exchange information.
• Ability to frequently operate a computer and office equipment, including printers, phone, keyboard, mouse, and copy machines, using gross and fine manipulation.
• Ability to type using repetitive motions and constantly view a computer screen and read items on screen.
• Ability to comprehend information and use judgment to respond appropriately in various situations.
• Ability to occasionally walk, stand, push or pull 0–20 pounds, lift 0–20 pounds from floor to waist, and carry, push, or pull items weighing 0–20 pounds.
• Ability to rarely crawl, crouch, kneel, stoop, climb stairs or ladders, reach above shoulder height, or lift under 10 pounds from waist to shoulder.
• Ability to work at least 40 hours per week during normal Monday-through-Friday business hours and attend occasional evening or weekend events or work additional hours as needed.

Responsibilities

• Greet patients and visitors in a friendly, welcoming manner and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone and schedule patient visits.
• Convert referrals into evaluations.
• Verify patient insurance coverage.
• Collect money due at the time of service and manage deposits.
• Make welcome calls and monitor and influence arrival rates through a positive customer experience.
• Manage the clinic schedule efficiently.
• Manage document routing and non-clinical documentation.
• Manage personal overtime.
• Manage caseload, discharge-candidate, progress-note, and insurance reporting.
• Monitor clinic inventory.
• Maintain an orderly and organized front-office workspace.
• Attend required training with Territory Field Trainers for Raintree and other business-process updates.
• Complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day to support a cause meaningful to the employee.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• Three weeks of paid time off and paid holidays.
• 401(k) with company match.