Care Coordinator (OhioRISE)
About The Position
Lighthouse Youth & Family Services is seeking a compassionate and resourceful Care Coordinator to support youth and families through individualized, family-focused, and community-based services. The role brings families, providers, schools, and community partners together to develop practical plans that address each young person’s strengths and needs. The Care Coordinator delivers services using the High-Fidelity Wraparound model, helps families navigate complex systems and challenges, and supports them in achieving meaningful goals. The position includes coordinating and monitoring care plans, connecting families with resources, providing stabilization during crises, and maintaining confidential service documentation. After-hours or on-call support may be needed. The role is full-time, day shift, based in Cincinnati, Ohio, with travel up to 25%.
Requirements
- Experience supporting children, youth, and families through behavioral health, child welfare, developmental disabilities, juvenile justice, education, or other community-based service systems.
- Strong communication, relationship-building, and organizational skills.
- Ability to coordinate multiple services, providers, and priorities.
- Sound judgment and effective problem-solving skills.
- Cultural responsiveness and ability to work effectively with families from diverse backgrounds.
- Experience supporting youth affected by serious emotional disturbance, trauma, co-occurring behavioral health needs, or involvement with multiple child-serving systems.
- Knowledge of one or more of the following: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
- Strong written communication skills and computer proficiency.
- Meet one of the following education and experience combinations: high school diploma or equivalent and at least three years of relevant experience; associate or bachelor’s degree and at least two years of relevant experience; or master’s degree and at least one year of relevant experience.
Responsibilities
- Deliver care coordination services using the High-Fidelity Wraparound model.
- Build collaborative relationships with youth, families, caregivers, service providers, and community partners.
- Lead team meetings and help families develop individualized, measurable goals.
- Coordinate and monitor each youth’s Plan of Care, Transition Plan, and Crisis Plan.
- Connect families with community services, programs, and other essential resources.
- Provide family support and stabilization during crises.
- Complete initial and ongoing Life Domain Assessments.
- Maintain accurate, timely, and confidential service documentation.
- Monitor service delivery, provider reports, outcomes, and flexible funding.
- Participate in continuous quality improvement and peer-review activities.
- Provide after-hours or on-call support when needed.
- Report major unusual incidents promptly and in accordance with agency requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
