Onsite Medical Assistant - Care Coordinator

CompuGroup Medical•Knoxville, NE

4d•Onsite

About The Position

CompuGroup Medical is seeking a motivated, patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is an on-site role focused on outreach and monitoring for high-risk patients with multiple chronic conditions. The Care Coordinator helps patients stay engaged with their care plans through structured outreach, health assessments, education, and monitoring. The position follows a Monday–Friday schedule during regular business hours, with no evening or weekend shifts.

Requirements

Active National Certified Medical Assistant credential required; applicants are asked to upload NCMA/NRMA credentials.
At least 2 years of healthcare-related experience.
At least 1 year of experience in related Chronic Care Management services.
Strong communication and interpersonal skills.
Comfort with high-volume outbound calling.
Strong documentation and EHR proficiency.
Willingness to work on-site during regular business hours, Monday through Friday.

Responsibilities

Make 60 or more outbound calls per day to eligible patients using the dialer system.
Document call outcomes accurately in multiple client EHR and other systems.
Conduct monthly check-in calls for RPM and CCM patients.
Review and monitor vital signs synced from RPM devices.
Explain RPM program benefits in clear, patient-friendly language.
Schedule and order RPM devices, educate patients on proper usage, and confirm patient contact details.
Conduct structured health assessments and follow personalized care plans.
Educate patients on nutrition, exercise, medication adherence, and lifestyle choices.
Obtain and document verbal enrollment consent according to program requirements.
Track and document patient progress accurately and consistently.