Onsite Medical Assistant - Care Coordinator

CompuGroup Medical•Monroe, NE

5d•Onsite

About The Position

CompuGroup Medical is seeking a motivated, patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is an on-site role focused on serving as a key point of contact for high-risk patients with multiple chronic conditions. The Care Coordinator helps patients stay engaged, compliant, and on track with personalized care plans through structured outreach and monitoring. The position follows a Monday through Friday schedule during regular business hours, with no evening or weekend commitments.

Requirements

Active National Certified Medical Assistant (NCMA) certification is required.
At least 2 years of healthcare-related experience.
At least 1 year of experience in related Chronic Care Management services.
Strong communication and interpersonal skills.
Comfort with high-volume outbound calling.
Strong documentation and EHR proficiency.
Willingness to work on-site during regular business hours, Monday through Friday.

Responsibilities

Make 60 or more outbound calls per day to eligible patients using the dialer system.
Accurately document call outcomes in multiple client EHR and other systems.
Conduct monthly check-in calls for RPM and CCM patients.
Review and monitor synced vital signs from RPM devices.
Explain RPM program benefits in clear, patient-friendly language.
Schedule and order RPM devices, educate patients on proper usage, and confirm patient contact details.
Conduct structured health assessments and follow personalized care plans tailored to each patient.
Provide education on nutrition, exercise, medication adherence, and lifestyle choices.
Obtain and document verbal enrollment consent according to program requirements.
Track and document patient progress accurately and consistently.