Care Coordinator Jobs

About The Position

Requirements

• Associate degree in healthcare administration, business administration, education, organizational development, or a related field; a higher degree is accepted.
• Two years of professional experience in healthcare, program coordination, administrative operations, education/training coordination, project coordination, or a related professional setting; alternatively, a degree in Healthcare Administration or a related field may substitute for the required experience.
• Exceptional organizational skills and ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to work independently, anticipate needs, and follow through.
• Relationship-building skills and ability to provide excellent customer service.
• Strong attention to detail and sound judgment.
• Proficiency with Microsoft Office, Teams, Outlook, SharePoint, and similar tools.
• Ability to maintain confidentiality and quickly learn new systems.

Nice To Haves

• Familiarity with healthcare operations and continuous improvement principles.

Responsibilities

• Coordinate onboarding, ongoing education, and role-specific training schedules for Care Model Academy programs.
• Coordinate instructors, learners, training spaces, materials, and other resources for education activities.
• Maintain the Academy calendar and track enrollment, attendance, completion, cancellations, and rescheduling.
• Maintain training resources, evaluations, competency documentation, and Academy program records.
• Provide coordination and administrative support for Care Model leadership and department priorities.
• Maintain workplans, timelines, action items, and key deliverables to support follow-through and keep priority work on track.
• Coordinate meetings, communications, presentations, reports, and other materials for department activities and leadership.
• Support Care Model initiatives, including Care Model Ready, rounding, performance improvement activities, pilots, and other priorities, by coordinating logistics, stakeholder follow-up, and items requiring leadership attention.
• Maintain rounding, survey, program, and other Care Model data in designated tracking systems.
• Coordinate survey distribution and track participation, responses, and completion.
• Monitor data completeness and accuracy and follow up on missing or inconsistent information.
• Compile routine reports, summaries, and dashboards on program activity, survey results, rounding findings, and progress.
• Maintain department resources, templates, program documentation, meeting records, and shared files to support consistency and access to current information.
• Support content organization and maintenance across SharePoint and other designated systems, including document updates and version control.
• Support department communications and other administrative resources needed for Care Model activities.