Practice Coordinator - Palliative Care - Boston

Tufts Medicine•Boston, MA

4d•$20 - $25

About The Position

The Practice Coordinator provides administrative and business support to help achieve operational goals, working directly with clinical leadership to streamline data collection and dissemination, enhance professional development workflows, and support systems thinking to improve efficiency and quality of care. The role supports the Nursing Professional Development Department and related organizational initiatives, typically under moderate supervision.

Requirements

High proficiency in Microsoft Office products.
Thorough working knowledge and experience using multiple database software products, including Excel, Access, and PowerPoint.
Ability to quickly learn database software products.
Experience in report writing.
Excellent organizational, verbal and written communication, and interpersonal skills.
Ability to manage multiple projects simultaneously and meet scheduled deadlines.
Ability to perform frequent sitting, occasional standing or walking, and lift 10–15 lbs.
Manual dexterity for computer keyboard operation; ability to see computer screens and reports; and ability to communicate visually, verbally, and audibly with healthcare personnel.

Nice To Haves

High school diploma or equivalent.
Two years of related experience in a hospital or healthcare setting.

Responsibilities

Lead operation of the Nursing Professional Development Department’s Learning Management System, including uploading content, assigning it to users, and tracking performance.
Lead planning and transition of nursing competencies from paper to electronic format through the eLearning Management System.
Serve as an organizational resource for patient experience data and collaborate with the Director to disseminate data in support of strategic alignment initiatives.
Improve record keeping for Nursing contact hour programs in the nursing database.
Assist with coordination of educational materials.
Maintain the intranet for shared governance and patient care services, and evaluate options to improve the end-user experience.
Assist the Magnet Program Director and Coordinator with maintaining the demographic database.
Organize shared governance meetings and assist with minutes and dissemination.
Maintain collaborative relationships with peers and colleagues to contribute to working-group goals and support the Hospital’s Standards of Performance.
Assist with process redesign for assigned projects.
Transform information into formats useful for communicating with leadership and staff.