About The Position

This job supports and enhances the activities of the practice by providing administrative and clinical support and coordinating daily operations. The position may require travel to satellite office locations to support physicians. Employees are expected to follow the ethical and legal standards and behavioral expectations outlined in the company’s Code of Business Conduct and policies. The role may provide access to covered information, cardholder data, or other confidential customer information, which must be protected. Employees must comply with HIPAA, company privacy and information security policies, applicable laws and regulations, and required training. The company prohibits discrimination as described in the job posting.

Requirements

  • High school diploma/GED or completion of a Medical Assistant Program.
  • Certified Medical Assistant.
  • 1 year of Medical Assistant experience.
  • 2 years of administrative experience.
  • CPR certification from the American Heart Association.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

  • Associate's degree.
  • Graduate of a Medical Assistant program.
  • Driver's license.

Responsibilities

  • Coordinate and oversee clerical and clinical functions.
  • Coordinate and/or perform clinical support duties, including preparing exam rooms, rooming patients to obtain health and physical information, and assisting providers during exams, procedures, testing, and injections.
  • Schedule patients for procedures, diagnostic testing, and office visits; provide instructions; serve as a liaison between physicians and patients; and maintain physician calendars.
  • Screen and direct telephone calls, take appropriate actions, and respond to internal and external customer inquiries.
  • Support front-office functions, including registration, chart preparation, insurance verification, precertification, and billing.
  • Order and track inventory of operational and clinical items.
  • Travel to satellite office locations to support physicians as required.
  • Perform other duties as assigned or required.
  • Protect confidential information and comply with HIPAA, privacy and information security policies, the Code of Business Conduct, applicable laws, and required training.
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