RN Care Coordinator, Primary Care, Full Time, First Shift

UC Health•Cincinnati, OH

About The Position

The Ambulatory RN - Care Coordinator is a vital member of the healthcare team, supporting physician clinics and patients with complex and chronic diseases who need additional support during outpatient visits. The role combines direct patient care and administrative responsibilities, with approximately 60% of time dedicated to patient-facing duties. The RN works with patients to develop and carry out care plans, provide education, and collaborate with interdisciplinary healthcare team members to optimize patient care and experience. The position provides assessment, interventions, education, and care coordination in an ambulatory setting. It supports safe, high-quality care through patient monitoring, medication administration, documentation, referrals, transitions of care, and collaboration with clinicians and other professionals. The RN also contributes to quality improvement, professional development, compliance, and safety activities.

Requirements

Associate’s degree in Nursing.
Current Registered Nurse (RN) license in the state of Ohio.
At least 2 years of nursing experience in an ambulatory or outpatient setting.

Nice To Haves

Bachelor’s degree in Nursing.
Basic Life Support (BLS) certification.

Responsibilities

Communicate appropriately with patients and families, account for developmental and cultural needs, and involve families or guardians in assessment and care.
Assess patients during clinic visits, reassess as needed, document nursing history and findings, and initiate referrals based on patient needs.
Monitor patients’ health status, safety, comfort, and changes in condition; report abnormal findings, laboratory results, or symptoms to the healthcare team.
Respond to emergencies using appropriate life-saving techniques and provide accurate hand-off reports when patients move between care areas.
Perform point-of-care testing, administer medications, provide wound care and other nursing interventions, and assist with minor procedures and diagnostic tests.
Develop and implement individualized care plans and care pathways in collaboration with patients and healthcare providers.
Complete nurse visits and provide timely, accurate, real-time documentation in accordance with policy and procedures.
Educate patients and families about health conditions, treatment plans, medications, diagnostic testing, and self-care; reassess understanding and document education.
Coordinate referrals, follow-up appointments, transitions of care, and access to services; communicate test results, treatment plans, and follow-up needs to patients.
Address patient concerns and collaborate with social workers, dietitians, and other healthcare professionals to meet patients’ comprehensive needs.
Participate in interdisciplinary meetings, transitions-of-care planning, interdepartmental projects, and support for medication and diagnostic-test prior authorizations.
Recruit patients for studies and assist with quality assurance activities.
Serve on committees, help develop or revise nursing policies and procedures, support evidence-based practice and performance improvement, and contribute to staff meetings.
Serve as a specialty resource and, as needed, preceptor or mentor for students, interns, and healthcare professionals.
Maintain confidentiality, follow regulatory and accreditation requirements, monitor safety and departmental policies, report safety concerns through MIDAS, and escalate concerns appropriately.