About The Position

The Ambulatory RN Care Coordinator is a member of the healthcare team who supports ambulatory physician clinics and patients with complex or chronic diseases requiring additional support during outpatient visits. The role combines direct patient care with administrative responsibilities, with approximately 60% of the time dedicated to patient-facing duties. The RN works with patients to develop and carry out care plans, provides education, and collaborates with interdisciplinary healthcare professionals to optimize care and the patient experience. The position includes patient assessment and monitoring, individualized care planning, nursing interventions, documentation, patient and family education, care coordination, and support for transitions of care. The RN also contributes to quality improvement, nursing practice development, patient safety, regulatory compliance, and the education and mentoring of colleagues and learners.

Requirements

  • Associate's degree in Nursing.
  • Current Registered Nurse (RN) license in the state of Ohio.
  • At least 2 years of nursing experience in an ambulatory or outpatient setting.

Nice To Haves

  • Bachelor's degree in Nursing.
  • Basic Life Support (BLS) certification.

Responsibilities

  • Assess patients during clinic visits, reassess as needed, document nursing histories and assessments, and initiate referrals based on patient needs.
  • Develop and implement individualized care plans and care pathways in collaboration with patients and healthcare providers.
  • Monitor patient status, identify trends and changes, report abnormal findings, and adjust care plans with the healthcare team.
  • Provide direct nursing care, including medication administration, wound care, point-of-care testing, minor procedure support, and other interventions as needed.
  • Maintain patient comfort and safety throughout ambulatory visits and respond to emergencies according to nursing standards and protocols.
  • Provide accurate handoffs when patients move between ambulatory and inpatient areas.
  • Educate patients and families about health conditions, treatment plans, medications, testing, and self-care; assess understanding and document teaching.
  • Coordinate referrals, follow-up appointments, access to services, transitions of care, and medication or diagnostic test prior authorizations.
  • Communicate test results, treatment plans, and follow-up information to patients; address concerns and provide support throughout treatment.
  • Collaborate with social workers, dietitians, and other professionals, participate in interdisciplinary meetings, and serve as a liaison to other departments.
  • Recruit patients for studies and assist staff nurses with quality assurance.
  • Contribute to committees, policy and procedure development, evidence-based practice, and system-wide performance improvement.
  • Serve as a specialty resource and preceptor or mentor; participate in orientation, education programs, research updates, and staff meetings.
  • Maintain confidentiality, follow safety and departmental policies, understand applicable regulatory and legal requirements, and report safety concerns through MIDAS.
  • Perform other duties as assigned.
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