RN Care Coordinator, Obgyn, Full Time, First Shift

UC Health•Cincinnati, OH

About The Position

The Ambulatory RN - Care Coordinator is a member of the healthcare team responsible for coordinating high-quality care for patients in an ambulatory setting. The position combines direct patient care and administrative responsibilities, with approximately 60% of time dedicated to patient-facing duties. The RN supports ambulatory physician clinics by caring for patients with complex and chronic diseases who need additional support during outpatient visits. The role works with patients to develop and carry out care plans, provides patient education, and collaborates with interdisciplinary healthcare team members to optimize patient care and experience. The position includes assessing patients, developing individualized care plans, providing nursing interventions and education, coordinating referrals and transitions of care, communicating with patients and the healthcare team, and contributing to quality, safety, and professional development activities. The RN maintains confidentiality and follows applicable regulatory, accreditation, legal, and departmental requirements. UC Medical Center is part of UC Health's Clifton Campus and is Greater Cincinnati and Northern Kentucky's academic health system. It provides specialty and subspecialty care, conducts basic, translational, and clinical research, and houses the region's only Level I adult trauma center.

Requirements

Associate's degree in Nursing.
Current Registered Nurse (RN) license in the state of Ohio.
At least 2 years of nursing experience in an ambulatory or outpatient setting.

Nice To Haves

Bachelor's degree in Nursing.
Basic Life Support (BLS) certification.

Responsibilities

Engage in population-appropriate communication, involve families or guardians in care, and tailor care to patients' developmental, behavioral, psychological, religious, and cultural needs.
Assess patients during clinic visits, reassess as needed, document nursing history and findings, monitor health trends, and initiate referrals based on patient needs.
Maintain patient comfort and environmental safety during ambulatory appointments; recognize changes in condition, abnormal results, abuse or neglect, and respond or escalate appropriately.
Use the nursing process to plan, implement, and evaluate direct patient care, including individualized care plans developed with other healthcare providers.
Administer medications, perform wound care and other nursing interventions, conduct point-of-care testing, assist with minor procedures and diagnostic tests, and respond to emergencies according to nursing standards and protocols.
Provide accurate hand-off reports when patients move between care areas and complete timely, accurate nursing documentation.
Educate patients and families about health conditions, treatment plans, medications, testing, and self-care; reassess understanding and document education and responses.
Coordinate referrals, follow-up appointments, transitions of care, and timely access to services; communicate test results, treatment plans, and follow-up needs to patients.
Address patient concerns, provide support and guidance, and anticipate patient and family needs to reduce delays and financial toxicity and improve satisfaction.
Participate in interdisciplinary team meetings and collaborate with social workers, dietitians, and other healthcare professionals to address patients' comprehensive needs.
Serve as a liaison to other departments, organize interdepartmental projects, support prior authorizations, and document collaborative plans of care.
Participate in committees, policy and procedure development, evidence-based practice, performance improvement, staff meetings, and assigned orientation or education programs.
Serve as a clinical resource and, as needed, preceptor or mentor for students, interns, and other healthcare professionals.
Maintain current knowledge of nursing research relevant to the clinical area and promote accountability and professional standards of care.
Maintain confidentiality, follow regulatory and accreditation requirements and safety policies, identify and share safety practices, and use MIDAS to report and escalate safety concerns.