Rehab Care Coordinator

Rehab Without Walls Neuro Rehabilitation•Salt Lake City, UT

About The Position

The Clinical Coordinator (CC) supports an efficient, effective, and comprehensive transdisciplinary rehabilitation program, similar to case management in inpatient rehabilitation hospitals. The CC serves as a team lead and central point of contact, coordinating and facilitating care to ensure patients’ rehabilitation and community reintegration needs are met. The role manages and coordinates patient services, develops and monitors transdisciplinary treatment plans and clinical outcomes, and communicates regularly with patients, care partners, physicians, payers, and the clinical team. The CC also supports access to needed equipment and services, tracks authorizations and physician orders, participates in medical provider meetings, and maintains compliance with company policies, professional standards, and applicable laws.

Requirements

Minimum bachelor's degree in Allied Health (OT, PT, or SLP), Registered Nursing, Human Services, or Rehabilitation Counseling or Psychology.
Maintain relevant professional licensure, registration, or certification in the state of practice.
Current BLS (Basic Life Support), First Aid, and CPR certifications.
At least two years of experience in a rehabilitation setting with neurologically impaired patients.
Demonstrated organization, problem-solving, decision-making, and communication skills.
Ability to function under minimal supervision.
Reliable transportation and ability to travel to and from multiple assignments or locations daily.
Ability to lift 50 pounds; moving, lifting, or transferring patients may involve lifting up to 100 pounds.
Ability to stand for extended periods; duties involve extensive standing and walking.
Fine motor skills and visual acuity.
Ability to lift, position, push, or transfer patients, and frequently reach, stoop, bend, kneel, and crouch.

Nice To Haves

Current Certified Brain Injury Specialist (CBIS) certification.
Prior case management and/or insurance administration experience.

Responsibilities

Manage the provision of individual patient services and collaborate with clinical staff to develop rehabilitation plans.
Coordinate the ongoing provision of rehabilitation services.
Develop comprehensive transdisciplinary treatment plans, outcomes, goals, objectives, and service delivery in conjunction with the patient or care partner and clinical team.
Complete CC evaluations and prepare initial, progress, and discharge reports; monitor patient status on an ongoing basis.
Complete diagnosis-based patient clinical outcome tools.
Regularly monitor satisfaction among patients, families, physicians, payers or case managers, and referral sources.
Lead interdisciplinary case conferences and team meetings, and regularly communicate treatment plans and progress reports to physicians, external case managers or payers, and patients or family members.
Schedule and facilitate interdisciplinary case conferences with the clinical team, payers or case managers, physicians, and family members.
Communicate regularly with patients, families or care partners, payers or case managers, and physicians about progress and important issues.
Facilitate acquisition of equipment needed to achieve agreed-upon functional goals, working with funding sources such as HMOs or insurance carriers.
Participate in medical provider meetings to report or resolve medical issues for people served.
Monitor projected patient service hours and report hours and subsequent changes to local leadership.
Negotiate with funding sources for service extensions beyond initial authorizations.
Acquire and track physician orders for ongoing services after initial orders are obtained.
Follow the Company's Code of Conduct, policies, HIPAA and Corporate Compliance programs, professional practice standards, and applicable state and federal laws.
Attend, participate in, or conduct internal staff development programs; obtain continuing education as required; and maintain and enhance clinical practice skills.
Perform other duties as assigned.