Care Coordinator Jobs

About The Position

Requirements

• Excellent Customer Service
• organization
• the ability to multi-task
• Valid BLS certification
• Knowledge of modern office equipment including fax machines, copiers, scanners, document management software, Electronic Medical Record, medical software, and Microsoft products.
• Knowledge of medical terminology and human anatomy.
• Basic knowledge of ICD-9 and CPT coding.
• Knowledge of common health insurance plans and benefits.

Responsibilities

• Serves as the primary contact for patient check-ins and check-outs.
• Verifies necessary demographic information, insurance eligibility, referral or authorization status, and completes chart prep.
• Completes patient registration at time of service/scheduling.
• Collects copayments and outstanding balances at the time of service.
• Communicates any necessary follow up instructions at the end of the appointment.
• Maintains strictest patient confidentiality; adheres to all HIPPA regulations and completed required staff training.
• Screens patients to determine if they are an appropriate candidate for pain procedures.
• Schedules procedures for all pain providers.
• Calls patients with check-in times and pre procedure instructions.
• Answers calls live and returns calls not answered within 24 hours.
• Resolves no authorization and/or denial issues sent out by billing staff.
• Communicates with Pain Scheduler Supervisor any issues/problems in a timely manner.
• Performs other duties as assigned.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life & ADD Insurance
• Long Term Disability Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Life & ADD Insurance
• Health Savings Account
• Employee Assistance Program
• Voluntary AFLAC Options
• 401k Employer Match
• 401k Profit Sharing
• PTO
• 7 paid holidays