CHOICES Care Coordinator- Lincoln and Giles Counties

BlueCross BlueShield of Tennessee • Nashville, TN

2d

About The Position

The CHOICES Care Coordinator helps members achieve personal health and wellness goals and supports their safety at home or in a community setting. The role involves traveling to members’ homes for visits and managing requests from internal and external stakeholders. The coordinator works with members, families, and clinical and social support colleagues to address members’ physical, behavioral health, and long-term service needs. The position serves Lincoln and Giles Counties in Tennessee and follows an 8:00 a.m.–5:00 p.m. Eastern schedule, with no on-call duties. With management approval, a compressed work week may be available after one year. Employees must remain in the role for 24 months before becoming eligible to apply for other internal positions. A digital literacy assessment is required; various immunizations and/or associated medical tests may also be required.

Requirements

• At least 2 years of clinical experience is required; the posting also states 3 years of experience in a clinical setting.
• Active registered nurse license in Tennessee, or an active license in the applicant’s state of residence if that state participates in the Nurse Licensure Compact Act; alternatively, a Master’s in Social Work and an active, unrestricted LCSW, LMSW, or LAPSW license.
• Must live in Lincoln or Giles County, Tennessee.
• Valid driver’s license.
• Basic PC skills, including Microsoft Office and email.
• Effective time-management skills.
• Excellent oral and written communication skills.
• Strong interpersonal and organizational skills.
• Exceptional customer-service skills.
• Digital literacy assessment required.
• Various immunizations and/or associated medical tests may be required; a TB skin test applies to coordinators who work in the field.
• Must remain in the role for 24 months before eligible to apply for other internal positions.

Responsibilities

• Partner with members and families to identify supports and direct services that advance personal goals related to health, employment, and independent or community living.
• Collaborate with clinical and social support colleagues to meet each member’s physical, behavioral health, and long-term service needs.
• Conduct thorough, objective, face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living status and needs.
• Use criteria to authorize appropriate home- and community-based services, and confirm that services are provided and members’ needs are met.
• Travel to members’ homes for visits.

What This Job Offers

• Job Type: Full-time