CHOICES Care Coordinator (Warren and Cannon Counties)
About The Position
The CHOICES Care Coordinator helps members achieve personal health and wellness goals and supports their safety at home or in a community setting. The role involves traveling to members’ homes for visits and coordinating with internal and external stakeholders in a fast-paced environment. The successful candidate is self-motivated, flexible, and skilled at problem-solving, time management, and prioritizing tasks, with a commitment to improving the quality of life for diverse members in their communities. The position is based in Warren and Cannon Counties, Tennessee, and has an 8:00 a.m.–5:00 p.m. Eastern Time schedule with no on-call requirement. With management approval, a compressed work week may be available after one year. The role requires a valid driver’s license; a TB skin test applies to coordinators working in the field. Various immunizations and/or associated medical tests may also be required. A digital literacy assessment is required, and employees who routinely drive for company business are automatically enrolled in the BCBST Driver Safety Program and must meet its requirements. Employees must remain in the role for 24 months before becoming eligible to apply for other internal positions.
Requirements
- Clinical experience: the posting states 3 years in the introductory qualifications and 2 years in the job qualifications.
- Be a registered nurse with an active Tennessee license, or a license in the state of residence if that state participates in the Nurse Licensure Compact Act; alternatively, hold a Master’s in Social Work and an active unrestricted license (LCSW, LMSW, or LAPSW).
- Exceptional customer service skills.
- Live in Warren or Cannon County, Tennessee.
- Be available for an 8:00 a.m.–5:00 p.m. Eastern Time schedule; there is no on-call requirement.
- Valid driver’s license.
- Basic PC skills, including Microsoft Office and email.
- Effective time-management skills.
- Excellent oral and written communication skills.
- Strong interpersonal and organizational skills.
- Complete a digital literacy assessment.
- Field coordinators must have a TB skin test.
- Employees who routinely operate a company-owned, personal, or rental vehicle for company business must maintain a valid driver’s license, meet applicable auto-insurance requirements, and maintain an acceptable motor vehicle record under the BCBST Driver Safety Program.
Nice To Haves
- After one year, the option to work a compressed work week may be available with management approval.
Responsibilities
- Partner with members and families to identify supports and direct services that help meet personal goals for health, employment, and independent or community living.
- Collaborate with clinical and social support colleagues to address each member’s physical, behavioral health, and long-term service needs.
- Conduct thorough, objective, face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs and circumstances.
- Use criteria to authorize appropriate home- and community-based services, and confirm that services are being provided and members’ needs are being met.
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What This Job Offers
Job Type
Full-time
