QA Coordinator for Choices
About The Position
AdvanceCare Health Services, LLC is seeking a Quality Assurance Coordinator with administrative support experience to help keep company processes and quality standards current and consistently followed. The role audits the accuracy and timeliness of documentation required for billing, including daily and day service notes, charts, weather and fire drills, supervisory visits, medical encounter follow-up, and other home-specific documentation. The coordinator prepares and maintains audit working papers and files, works with management to support compliance with applicable requirements, and compares billable notes with services billed to identify billing corrections. This is a hybrid work-from-home position for candidates who live in Tennessee. The coordinator uses a company-issued laptop and must supply a 27-inch-or-larger monitor, keyboard, and mouse, along with high-speed internet. The position may require leaving home for some duties. It requires a quiet, professional workspace, focus and organization without direct supervision, regular communication with leadership and team members, and timely responsiveness during business hours.
Requirements
- Must live in Tennessee.
- Must be over 18 years old, have a valid driver's license, dependable transportation, and be able to pass a criminal background check covering 7–10 years and a drug screen.
- Must be reliable, punctual, and dependable in production and attendance.
- Must communicate effectively verbally and in writing with people at all levels of the business.
- Must be proficient in Microsoft Office applications and have working knowledge of Google Workspace products such as Docs, Sheets, and Drive.
- Must have excellent organizational skills, self-discipline, and the ability to adapt to changes in direction and receive constructive feedback.
- Must handle confidential materials with discretion and confidentiality and have a thorough understanding of HIPAA.
- Must type at least 50 words per minute and be able to follow instructions.
- Must exercise discretion and good judgment and maintain a pleasant, professional manner and articulate phone voice.
- Must be willing to work and learn on the fly and be comfortable with software and technology.
- Must have high-speed internet and a quiet, professional workspace.
- Must have a 27-inch-or-larger monitor, keyboard, and mouse for use with the company-issued laptop.
Nice To Haves
- Experience in DDA, healthcare, or quality assurance.
Responsibilities
- Audit the accuracy and timeliness of documentation required for billing, including daily notes, day service notes, charts, weather and fire drills, supervisory visits, medical encounter follow-up, and other documentation needed in each home.
- Prepare and maintain accurate audit working papers and files to support audit findings.
- Work with management to help ensure compliance with regulations and requirements, including the TN Department of Disability and Aging (DDA) Provider Manual, HIPAA, Title VI, and Medication Policy.
- Compare billable notes with services billed and record needed billing corrections.
- Develop, implement, and monitor quality assurance programs throughout the company, including establishing standards, devising evaluation test methods and procedures, and reviewing policies and procedures.
- Perform other tasks and duties as assigned and needed.
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Paid orientation
- Paid training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
