Business Systems Analyst Jobs

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Associate Business Systems Analyst

UnitedHealth Group•Eden Prairie, MN
•$60,200 - $107,400•Remote

About The Position

The Associate Business Systems Analyst supports Optum’s Medical Expense team by partnering with finance, accounting, actuarial, technology, and operational stakeholders. The analyst gathers and translates business objectives into clear requirements; supports data and process workflows, system and data validation, and medical expense reporting; and coordinates with teams to ensure solutions meet business, regulatory, and stakeholder expectations. The role develops subject matter expertise in Medical Expense processes, data sources, controls, and reporting workflows. It works independently on assigned initiatives and collaborates across functions to identify impacts, document requirements, support testing, resolve issues, and drive continuous improvement. The position is remote within the United States, except hires in the Minneapolis or Washington, D.C. areas must work in the office at least four days per week. Telecommuters must follow UnitedHealth Group’s Telecommuter Policy.

Requirements

  • At least 4 years of experience in a business analyst, business systems analyst, data analyst, accounting/finance operations, or comparable role.
  • At least 4 years of experience gathering, analyzing, and documenting business, functional, reporting, and system requirements across multiple stakeholders.
  • At least 4 years of experience creating and maintaining data dictionaries, field definitions, business rules, source-to-target mapping documentation, data lineage, and transformation requirements.
  • At least 4 years of experience documenting current- and future-state workflows, process flows, decision points, handoffs, controls, and operational impacts.
  • At least 4 years of experience developing or supporting test plans, test scenarios, test cases, user acceptance testing, defect tracking, validation documentation, and business sign-off activities.
  • At least 4 years of experience analyzing data, identifying trends or variances, performing root cause analysis, and preparing information for business decision-making.
  • At least 4 years of experience supporting project delivery activities, including planning, prioritization, status communication, issue tracking, and meeting timeline commitments.
  • Intermediate knowledge of standard business applications, Microsoft Office Suite, SharePoint, and collaboration tools.
  • Intermediate Excel proficiency, including formulas, lookups, pivot tables, conditional formatting, and data validation techniques.
  • Solid oral and written communication skills and the ability to explain complex information clearly.
  • Strong organization, attention to detail, and follow-through.
  • Analytical mindset with critical thinking, problem-solving, and decision-support skills.
  • Ability to build effective partnerships across functional teams and organizational levels.
  • Adaptability and ability to manage competing priorities in a fast-paced, deadline-driven environment.
  • Must pass a drug test before beginning employment.

Nice To Haves

  • Experience supporting medical expenses, healthcare finance, accounting, actuarial, claims, provider, membership, or healthcare operations data.
  • Experience with data reconciliation, financial controls, audit support, reporting validation, or month-end/close-related processes.
  • Experience with source-to-target mapping, data transformation rules, interface documentation, reporting specifications, or data integration requirements.
  • Basic knowledge of SQL or other data query tools, including joins, aggregation, filtering, and data validation concepts.
  • Experience working in Agile, Waterfall, or hybrid project delivery environments.
  • Experience creating process documentation, business process flows, data dictionaries, test plans, user stories, or acceptance criteria.

Responsibilities

  • Partner with Medical Expense stakeholders to gather, analyze, and document business, functional, reporting, and system requirements.
  • Serve as a business systems liaison among finance, accounting, actuarial, technology, operations, and reporting teams.
  • Analyze end-to-end medical expense data workflows, including intake, reconciliation, validation, issue resolution, and downstream reporting impacts.
  • Translate business needs into requirements, process flows, user stories, acceptance criteria, test scenarios, and implementation documentation.
  • Perform data analysis, root cause analysis, and impact assessments to support issue resolution, process improvement, and operational decision-making.
  • Support system enhancements, data integrations, reporting updates, and process changes through requirements definition, testing, validation, deployment readiness, and post-implementation support.
  • Develop and maintain documentation such as business requirements, process maps, validation methodology, test results, controls, decisions, and version history.
  • Coordinate stakeholder support for prioritization, scheduling, delivery timelines, data quality expectations, and business readiness.
  • Identify process improvement opportunities, recommend practical solutions, and help drive standardization and operational excellence across Medical Expense processes.
  • Communicate technical, operational, and analytical findings to technical and non-technical audiences.
  • Support audit readiness, control documentation, and compliance-related activities as needed.
  • Respond to service issues, resolve problems within scope, and escalate risks, blockers, or concerns as appropriate.

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution
  • Career development opportunities

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Common questions about Business Systems Analyst careers and jobs.

Based on current job postings on Teal, the average Business Systems Analyst salary in the US is approximately $109,000 per year, with a typical range of $55,000 to $180,000.
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