Business System Analyst, ITS - Financial Systems

TruStage•Madison, WI

7h•Hybrid

About The Position

This position provides professional and technical support in developing, installing, and maintaining business systems solutions. The role leads self and others through all phases of the development life cycle on small to medium-sized initiatives. It develops and maintains high-quality solutions across computer platforms, translates business requirements into technical specifications, supports customers and resolves system problems, and helps improve processes and systems. The role also provides technical guidance to professional staff and maintains relevant client, business-system, and application-development knowledge.

Requirements

Bachelor of Science in Management Information Systems or Computer Science, or equivalent work experience.
At least 18 months of recent work experience as a Business System Developer, or equivalent related professional experience demonstrating achievement and progressive responsibility.
Within the last three years, demonstrated high proficiency in at least three of the following: application development life cycle; modern business solution design and development practices; current Microsoft development environment; web application development and cloud technologies; support of internally developed and vended business applications within the company architecture; or service and API development and service-oriented architecture.
Working knowledge of application-development concepts in a multi-platform computing environment, including the application development life cycle, n-tier development, and object-oriented design.
Ability to translate business requirements into technical specifications, plan and organize initiatives, and provide technical leadership to one or more developers.
Ability to clearly and effectively communicate business and technical information verbally and in writing.
Ability to provide a high level of customer service.

Responsibilities

Develop, test, implement, document, and maintain high-quality business systems solutions across various computer platforms in accordance with established methodology, practices, and acceptance criteria.
Implement and coordinate approved solution deliverables and activities, and pursue continuous improvement.
Provide technical guidance and training to professional staff on application processing for small to medium-sized initiatives.
Provide technical guidance on problem resolution and constructive feedback to team members and their managers regarding initiative and support work.
Analyze and design systems by translating business requirements into technical specifications, independently for small initiatives and with assistance for larger initiatives.
Identify and communicate process and system improvement ideas to IT or business teams.
Take ownership of customer requests and provide professional responses; conduct root-cause and impact analysis, determine problems, and support problem resolution.
Collaborate with business and IT staff throughout the problem-resolution process.
Develop and maintain client-specific and business-systems knowledge commensurate with work experience.
Maintain knowledge of application-development technologies, methodologies, and standards, and acquire and apply new technical skills as business needs or technology advances.