Business System Analyst, ITS - Financial Systems

TruStage•Madison, WI
•$68,360 - $119,629

About The Position

This position provides professional and technical support in the development, installation, and maintenance of business systems solutions. The analyst leads self and others through all phases of the development life cycle on small- to medium-sized initiatives. The role develops, tests, implements, documents, and maintains business systems solutions across computer platforms, while providing technical guidance, systems analysis, customer support, and ongoing application and business-system knowledge.

Requirements

  • Bachelor of Science in MIS or Computer Science, or equivalent work experience.
  • Most recent 18 months of work experience as a Business System Developer, or equivalent related professional experience demonstrating achievement and progressive responsibilities.
  • Within the last three years, demonstrated high proficiency in a business environment in at least three of the following: application development life cycle; modern business solution design and development practices; current Microsoft development environment; web application development and cloud technologies; business application support for internally developed and vended solutions within the company’s architecture; service and API development or SOA.
  • Working knowledge of application development concepts in a multi-platform computing environment, including the application development life cycle, n-tier development, and object-oriented design.
  • Ability to translate business requirements into technical specifications and skills in initiative planning and organization.
  • Ability to provide technical leadership to one or more developers.
  • Ability to communicate business and technical information clearly and effectively, verbally and in writing.
  • Ability to provide a high level of customer service.

Responsibilities

  • Develop, test, implement, document, and maintain high-quality business systems solutions across computer platforms, following established methodology, practices, and acceptance criteria.
  • Implement and coordinate approved solution deliverables and activities, and proactively pursue continuous improvement.
  • Provide technical guidance and training to professional staff on application processing for small- to medium-sized initiatives.
  • Provide technical guidance on problem resolution and constructive feedback to team members and their managers regarding performance on initiatives and support work.
  • Analyze and design systems by translating business requirements into technical specifications, independently for small initiatives and with some assistance for larger initiatives.
  • Identify and communicate process and system improvement ideas to IT or business teams.
  • Take ownership of customer requests and respond promptly and professionally.
  • Perform root-cause analysis, impact analysis, problem determination, and problem-resolution support; collaborate with relevant business and IT staff throughout the process.
  • Develop and maintain client-specific and business-systems knowledge appropriate to work experience.
  • Maintain knowledge of application development technologies, methodologies, and standards, and acquire and apply new technical skills as business needs or technology advances require.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • Life insurance
  • Disability plans
  • Parental leave
  • Paid time off
  • 401(k)
  • Tuition reimbursement
  • Potential eligibility for an annual incentive (bonus) plan
  • Flexible workplace supporting work-life balance, career growth, and retirement assistance
  • Workplace flexibility, including hybrid working
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