Senior Business Analyst, Merchandise Management Systems

Home Depot•Atlanta, GA

18h

About The Position

The Senior Business Analyst, Merchandise Management Systems, executes and leads medium-sized, multidimensional, or multiple projects and leads project scope design. The role represents the Merchandising function in project and process work and applies strong merchandising knowledge and business-process expertise. It drives requirements gathering and proposes alternatives and solutions that align with project timetables, objectives, and business issues while managing expectations across customers, stakeholders, project teams, project managers, and executive management. The role acts as a catalyst for change by identifying improvement opportunities within Merchandise Management Systems and the Merchandising organization. The position partners with senior and department management and cross-functional teams to define business needs and requirements, project plans, risk assessments, communications, implementation, training, and change management. It may directly supervise staff in developing, implementing, and supporting applications and business processes. It typically reports to a Manager or Senior Manager, Merchandise Management Systems. No associates report to the role permanently, but it leads work groups by assigning and reviewing work, training, and contributing to performance appraisals; it does not hire, fire, or take disciplinary action. The position typically requires overnight travel 5% to 20% of the time. Work is generally performed sitting in a comfortable indoor area, with frequent opportunity to move about and rare need to move or lift light articles. Unpleasant working conditions are infrequent and not objectionable.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Bachelor's degree or equivalent degree in a job-related field, or the knowledge, skills, and abilities typically acquired through completion of such a program.
At least 5 years of work experience.
Proficiency in business-process evaluation and procedure development.
Thorough knowledge of tools, processes, methodologies, and standards for requirements gathering, documentation, and analysis.
Strong communication, analytical, organizational, leadership, and teamwork skills.
PC proficiency, including worksheet, word-processing, project-management, and presentation applications.

Nice To Haves

5 or more years of business experience and/or management consulting experience.
At least 3 years of project-management or consulting experience, preferably in a retail environment.
At least 2 years of experience managing retail or merchandising process-improvement projects.
Cross-functional project-management experience within The Home Depot.
Previous experience supervising professionals.
Experience or in-depth knowledge of retail merchandising and/or logistics, with cross-functional retail knowledge.
Experience in process improvement and/or SDLC and project-management methodology.

Responsibilities

Represent the Merchandising function in business-process evaluation, procedural development, systems-requirements definition, and systems-functional design.
Lead project scope design and execute or lead medium-sized, multidimensional, or multiple projects.
Partner with senior and department management and cross-functional teams to define business needs and requirements, project plans, risk assessments, communications, implementation, training, and change management.
Manage business and project-team expectations, including addressing project issues and changes.
Drive project requirements gathering and manage expectations of project managers, stakeholders, project teams, and executive management.
Propose alternatives and solutions for requirements management that align with project timetables, objectives, and business issues.
Consult with cross-functional managers, project managers, management, and customers to ensure projects address requirements-related issues.
Understand the business case and motivating factors behind projects for all stakeholders.
Work with the Business Manager to analyze opportunities to enhance, improve, and refine requirements-gathering processes.
Establish and report metrics for assigned projects to gauge business value and return on investment.
Audit and evaluate implemented projects, including systems and processes, to identify continuous-improvement opportunities.
Identify improvement opportunities within Merchandise Management Systems and the Merchandising organization.
When applicable, supervise staff developing, implementing, and supporting applications and business processes.
Lead work groups by assigning and reviewing work, providing training, and contributing to performance appraisals.