Senior Business Analyst, Merchandise Management Systems

The Home Depot•Atlanta, GA

About The Position

The Senior Business Analyst, Merchandise Management Systems leads medium-sized or multiple projects and directs project scope design across merchandising initiatives. The role represents the Merchandising function in business-process evaluation, procedural development, requirements definition, and functional systems design. The analyst applies strong merchandising knowledge and business-process expertise to manage requirements and expectations across customers, stakeholders, project teams, and executive management. The position drives requirements gathering and project delivery, proposing alternatives that align with project timetables, objectives, and business needs. It coordinates work throughout the project life cycle, supports change and continuous improvement in the Merchandising organization, and identifies opportunities to improve MMS and merchandising processes. The role may lead a work group and may directly supervise staff in developing, implementing, and supporting applications and business processes.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 5 years of work experience.
A bachelor's degree or equivalent degree in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completing such a program.
Proficiency in business-process evaluation and procedure development.
Thorough knowledge of tools, processes, methodologies, and standards for requirements gathering, documentation, and analysis.
Strong communication, analytical, organizational, leadership, and teamwork skills.
PC proficiency, including worksheet, word-processing, project-management, and presentation applications.

Nice To Haves

Five or more years of business experience and/or management consulting experience.
At least 3 years of project-management or consulting experience, preferably in a retail environment.
At least 2 years of experience managing retail or merchandising process-improvement projects.
Cross-functional project-management experience within The Home Depot.
Previous experience supervising professionals.
Experience or in-depth knowledge of retail merchandising and/or logistics, with cross-functional retail knowledge.
Demonstrated experience in process improvement and/or SDLC and project-management methodology.

Responsibilities

Represent the Merchandising function in business-process evaluation, procedural development, systems requirements definition, and systems functional design.
Partner with senior and department management and cross-functional teams to define business needs and requirements, project plans, risk assessments, communications, implementation, training, and change management.
Manage business and project-team expectations, including addressing project issues and changes.
Lead requirements-gathering efforts for development or implementation projects and manage expectations of the project manager, stakeholders, project team, and executive management.
Propose alternatives and solutions for requirements management that align with project timetables, objectives, and business issues.
Consult with cross-functional managers, project managers, management, and customers to ensure projects address requirements-related issues.
Understand the business case for projects and the motivating factors of stakeholders.
Work with the Business Manager to analyze opportunities to enhance, improve, and refine requirements-gathering processes.
Establish and report project metrics to gauge business value and return on investment.
Audit and evaluate implemented projects, including systems and processes, to identify continuous-improvement opportunities.
Ensure completion of assigned tasks throughout the project life cycle.
As needed, lead a work group by assigning and reviewing work, training, and contributing to performance appraisals.