Business Systems Analyst – Laboratory Information Technology Systems

Labcorp • Durham, NC

16h • Remote

About The Position

The Business Systems Analyst serves as the liaison between laboratory operations and information technology teams, supporting scientists, laboratory technicians, and quality professionals. As part of a collaborative team, this role enhances existing Laboratory Information Systems (LIS), implements new laboratory technology solutions, and supports system integrations across clinical laboratory environments. The position is suited to candidates with clinical laboratory operations experience and a strong understanding of laboratory workflows, information systems, data integrations, and technology-driven process improvements.

The role leads requirements gathering and analysis for LIS, Laboratory Information Management Systems (LIMS), and related platforms; translates laboratory and business needs into system specifications and workflow designs; and supports troubleshooting, upgrades, testing, validation, implementation, integration, and optimization. The analyst works with laboratory operations, quality, IT, and vendor partners to align technology solutions with operational and integration needs, while maintaining relevant documentation and recommending process improvements.

Requirements

• Bachelor's degree.
• At least 1 year of experience gathering requirements for LIS, LIMS, laboratory middleware, or laboratory technology platforms.
• At least 1 year of experience analyzing business requirements and translating clinical laboratory workflows into system solutions.
• At least 2 years of experience leading LIS implementation, integration, enhancement, validation, or optimization initiatives.
• At least 1 year of experience supporting cross-functional projects involving laboratory operations, quality, information technology, and vendor partners.
• At least 1 year of experience documenting laboratory system requirements, workflows, standard operating procedures, or business process documentation.
• Excellent verbal and written communication and technical documentation skills.
• Ability to communicate effectively with laboratory operations, IT teams, vendors, and business stakeholders.
• Ability to manage multiple priorities and support concurrent projects in a regulated clinical laboratory environment.

Nice To Haves

• At least 1 year of experience validating laboratory middleware applications, instrument interfaces, or laboratory technology solutions.
• At least 3 years of experience as a Medical Technologist in a clinical laboratory setting.
• At least 1 year of experience supervising Clinical Laboratory staff.
• At least 2 years of experience as a Business Systems Analyst supporting clinical laboratory operations.
• At least 2 years of experience leading IT system upgrade, implementation, or enhancement projects.
• At least 2 years of experience supporting LIS, LIMS, laboratory middleware, or laboratory automation platforms.
• At least 1 year of experience supporting HL7 interfaces, EDI transactions, instrument integrations, or laboratory data exchange processes.
• At least 1 year of experience performing system testing, validation, or user acceptance testing.

Responsibilities

• Lead requirements gathering for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), and related laboratory technology platforms.
• Collaborate with laboratory operations, quality, information technology, and vendor partners to gather and document business requirements.
• Analyze complex laboratory workflows, operational processes, and business requirements to identify technology solutions that support organizational objectives.
• Translate laboratory and business requirements into system specifications, workflow designs, and technical solution documentation.
• Manage troubleshooting activities involving LIS, LIMS, laboratory middleware, instrument interfaces, data flows, and HL7/EDI file transfers.
• Coordinate software upgrades, hotfixes, vendor support activities, and cross-functional system deployments.
• Collaborate with stakeholders to align technology solutions with laboratory operational needs and integration requirements.
• Lead system testing, validation, and user acceptance testing to ensure solutions meet business and operational requirements.
• Evaluate existing systems and processes and recommend improvements to efficiency, accuracy, compliance, and long-term sustainability.
• Develop and maintain documentation, standards, procedures, and best practices related to laboratory systems and business analysis.
• Apply business analysis methodologies to translate complex laboratory workflows into scalable technology solutions.
• Influence stakeholders across functional areas in support of project priorities, system enhancements, and implementation initiatives.
• Support laboratory system implementation, integration, enhancement, and optimization projects from requirements gathering through deployment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level