Information Technology Specialist (Systems Analyst)

Federal Emergency Management Agency•Washington, DC

20h

About The Position

The Information Technology Specialist will serve in FEMA’s Mitigation Directorate within the Office of Resilience, supporting IT systems analysis and modernization. The role involves assessing legacy systems and current processes, identifying capability gaps and modernization opportunities, gathering and documenting stakeholder requirements, evaluating proposed solutions, and translating business needs into technical specifications. The specialist will coordinate with technical and program teams, support testing and validation, communicate recommendations and implementation status, and monitor whether implemented changes improve system performance and mission support. FEMA employees have regular and recurring emergency management responsibilities. All positions may be recalled at any time for emergency operations, potentially involving irregular hours, duties outside the official position description, and work away from the official duty station. Deployment travel may be extensive, with little advance notice, and may involve extended assignments at physically austere and operationally challenging emergency sites. The position requires the ability to deploy anywhere in the United States and its territories for an extended period with little or no advance notice. Selected applicants must undergo and maintain a High Risk background investigation. The role requires U.S. citizenship, Selective Service registration where applicable, and the ability to obtain and maintain a Government credit card. Current federal employees must meet time-in-grade requirements. A three-week in-person training course in Emmitsburg, Maryland, must be completed within six months of onboarding; FEMA will cover travel expenses. A one-year probationary period applies to new Federal competitive service employees and new supervisors or managers.

Requirements

U.S. citizenship.
Successfully pass and maintain a High Risk background investigation.
Register for Selective Service, if applicable.
Ability to obtain and maintain a Government credit card.
Ability to deploy with little or no advance notice anywhere in the United States and its territories for an extended period.
Current federal employees must meet applicable time-in-grade requirements, including 52 weeks at the next lower grade or equivalent grade band.
IT-related experience demonstrating attention to detail, customer service, decision making, information management, interpersonal skills, oral communication, problem solving, teamwork, and technical competence.
For the GS-14 level, one full year of specialized experience equivalent to at least the GS-13 level, including systems analysis for IT systems and recommendations for system modernization or improved system performance.
Specialized experience must include systems analysis such as requirements analysis, legacy system assessment, business process analysis, solution evaluation, technical documentation, stakeholder coordination, and testing support.
Complete the required three-week in-person training course in Emmitsburg, Maryland, within six months of onboarding.

Responsibilities

Analyze legacy systems and current-state processes to identify capability gaps, technical debt, inefficiencies, risks, and modernization opportunities.
Gather, analyze, and document business and technical requirements from stakeholders, users, program offices, and technical teams.
Develop system analysis artifacts, including use cases, workflows, process maps, data flows, interface requirements, functional specifications, and system design inputs.
Evaluate modernization options and proposed IT solutions for feasibility, scalability, security, interoperability, performance, cost-effectiveness, and mission alignment.
Translate business needs into technical requirements, system specifications, and implementation considerations to support target-state solution design.
Coordinate with developers, architects, cybersecurity teams, data specialists, vendors, and program managers to ensure modernization requirements are understood and implemented.
Identify risks, dependencies, constraints, and impacts related to modernization, including data migration, integration, user adoption, testing, and operational continuity.
Support testing and validation, including developing test scenarios, reviewing test results, supporting user acceptance testing, and verifying requirements traceability.
Prepare technical documentation and briefings to communicate analysis findings, modernization recommendations, system impacts, and implementation status.
Monitor system performance and user feedback after implementation to assess functionality, reliability, usability, security, and mission support.
Perform recurring emergency management responsibilities and, when required, deploy to emergency operations with little or no advance notice.