Information Technology Specialist (Operating Systems)

Administrative Office of the U.S. Courts•San Antonio, TX

About The Position

This position is in the Department of the Chief Information Technology Officer, Infrastructure and Platform Services Office (IPSO), Infrastructure Services Division, Cloud Center of Excellence (CCOE). IPSO engineers, delivers, and operates a secure, resilient, and modern technology ecosystem, providing foundational infrastructure and platform services that support the judiciary’s mission, innovation, and secure service delivery. The IT Specialist (Operating Systems) serves as a technical expert for enterprise Windows and Linux server operating systems, keeping them secure, stable, and compliant with Judiciary IT policy. As a CCOE member, the incumbent will cross-train on and support other platforms, including virtualization, virtual desktop, and cloud services.

Requirements

  • At least one full year (52 weeks) of specialized experience in or directly related to the line of work of the position.
  • Demonstrated experience installing, configuring, and maintaining enterprise Windows and Linux server operating systems.
  • Demonstrated experience tuning and troubleshooting systems performance.
  • Demonstrated experience applying security baselines in virtualized or cloud environments.
  • Meet applicable employment conditions, including completion of OF-306, applicable proof of citizenship or authorization to work, FBI fingerprint-based national criminal database and records check, public trust suitability check, E-Verify employment verification, and direct deposit setup.
  • Serve a trial period if applicable based on appointment circumstances.

Nice To Haves

  • Red Hat Certified Engineer (RHCE) certification.
  • Microsoft Certified: Windows Server Hybrid Administrator Associate certification.
  • VMware Certified Professional (VCP) certification.
  • Amazon Web Services (AWS) certification.
  • Microsoft Azure administrator certification.

Responsibilities

  • Install, configure, and maintain enterprise server operating systems and systems software.
  • Analyze systems requirements in response to business requirements, risks, and costs, and recommend solutions aligned with Judiciary IT architecture and standards.
  • Evaluate, select, verify, and validate systems software environments, including operating system builds, patches, and upgrades, through formal change management before production deployment.
  • Evaluate, select, and install compilers, assemblers, scripting runtimes, and system utilities.
  • Integrate hardware and software components within the systems environment, including server hardware, storage, firmware, device drivers, and middleware.
  • Monitor and fine-tune systems-environment performance through capacity analysis, resource tuning, and Tier 3 troubleshooting of operating system failures.
  • Apply Judiciary IT security policies, NIST Special Publication 800-53 controls, secure configuration baselines such as CIS Benchmarks, STIG, patch management, and vulnerability remediation.
  • Evaluate new systems engineering technologies and their effect on the operating environment, and support Judiciary IT modernization and cloud migration initiatives.
  • Cross-train on and provide operational support for other CCOE platforms, including virtualization, private cloud, virtual desktop infrastructure, and public cloud service provider environments, as mission needs require.
  • Participate in incident response, on-call rotation, and continuity of operations activities to sustain court operations.
  • Maintain standard operating procedures and technical documentation.
  • Mentor other engineers.

Benefits

  • Comprehensive federal employee benefits package for employees and their families; specific eligibility depends on position type.
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